Barnett's Body Shop

4.8 (1,321reviews)
96%
264 Highway 51,  Ridgeland,  MS  39157

Barnett's Body Shop is a family owned collision repair business that has been serving the community since 1968. Our goal is to provide safe, complete high quality repairs on a timely basis. We take pride in the personal service we provide.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
GM
Hyundai
I-Car
Infiniti
Kia
Nissan

Reviews (1,321)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, clear communication, and timely repairs. Many highlight the professionalism and helpfulness of staff, with several noting repairs were completed ahead of schedule. The quality of body work receives strong acclaim, with customers frequently remarking that vehicles looked brand new upon return. Regular text and email updates throughout the repair process are widely appreciated. A few customers noted isolated concerns, including interior cleanliness after repairs, occasional delays due to parts availability, and one instance of an extended repair timeline, all of which were flagged directly by customers as areas for improvement.
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"... Barnett‘s body shop. The level of customer service and professional repair could not be better. I will never use another body shop for automotive repair!" Read more
"... after the accident. You went above and beyond, and the results are amazing — its like the damage never even happened! The attention to detail, professionalism, and quality ..." Read more
"Barnetts did a fantastic job repairing my car! They were very fast and efficient!"
"Yes, indeed -- regular text updates and any time I called to ask a question, I got a helpful response, and that cheerfully."
"Love the text messages and emails."
"Parts of my experience were very positive--regular updates via text during the repair, personal connection with rep while getting car back, offer to buff out ..." Read more
"Very impressed with the status updates via text messages"
"better communication"

Likely to Recommend

Repair Quality

My front tag bracket has not been replaced

Customer Service

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Customer Service

My Experience

Very, very good workmanship, the office atmosphere was very clean & comfortable, the staff very professional. I have used the repair shop other times & always pleased with their performance.

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Customer Service

Very professional & workmanship excellent, have used this repair shop before!

My Experience

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Repair Quality

None

Customer Service

My Experience

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Repair Quality

Customer Service

Mr Slater did a great job

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Repair Quality

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My Experience

Quick and complete repair and great customer service, I trust all my vehicles repairs to Barnett body shop.

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Repair Quality

Customer Service

Excellent body shop, Mr. Hardy is a excellent customer service specialist

My Experience

Mr. Slater was a wonderful person to work with thank you.

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Repair Quality

Customer Service

Very good experience.

My Experience

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Customer Service

Mr Hardy is a tenured employee and does a wonderful job !

My Experience

Everyone at the body shop is extremely nice and helpful! They did a great job on my car, looked like a brand new car when I picked it up. I appreciate everyone who had an helping hand on completing my car. Barnett’s by far is the best body shop in town!

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Repair Quality

Customer Service

Barnett’s did a great job on my car. Entire staff very nice and helpful. I really appreciate everyone who had helping hands on getting my vehicle completed.

My Experience

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Customer Service

Jonathan was a pleasure to work with and went above and beyond to get my repairs completed before a trip to Texas.

My Experience

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My Experience

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Barnett’s does great work.

Repair Quality

My repairs were 100% complete. I am very satisfied with their work and service.

Customer Service

Again everyone was professional, all my needs and concerns were addressed.

Likely to Recommend

Repair Quality

Barnetts did a fantastic job repairing my car! They were very fast and efficient!

Customer Service

Great customer service!

My Experience

I appreciate the thoroughness to detail and professional work y'all do! Looks good as new!

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Repair Quality

Customer Service

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Customer Service

Parts of my experience were very positive--regular updates via text during the repair, personal connection with rep while getting car back, offer to buff out future scratches that might occur. What could have been better was the preparation for starting my repair. I had set up an appointment for the start date. I had sent in my insurance paperwork as requested. But when I walked in to deliver my car, I was like a person they had never heard of before, and they had to hunt for my submissions. Small things but just not as organized as my experience with Barnett's in a previous repair.

Likely to Recommend

Most of my friends already have a favorite shop.

Repair Quality

It took a while to get the right parts, undamaged. Not their fault. The work was great.

Customer Service

Coleman was always responsive and did a good job explaining the process.