Rogers Dabbs Collision Center

4.7 (1,603reviews)
94%
1501 West Government St,  Brandon,  MS  39042

In operation 45 years.

All makes and model vehicles welcome, iCar Gold repair shop, new modern equipment for current vehicles, highly trained staff, and Excellent customer service.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,603)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional customer service, with staff members being described as friendly, professional, and helpful throughout the repair process. Communication stands out as a major strength, with customers appreciating regular updates via text messages and phone calls that kept them informed at every step. The quality of repairs receives high marks, with many noting their vehicles look brand new or better than before. Timeliness is another key positive, with numerous repairs completed ahead of schedule. The shop's attention to detail, including cleaning and detailing vehicles before return, adds extra value. While most experiences are overwhelmingly positive, some customers noted concerns about paint matching, mechanical issues after repairs, and occasional communication gaps that required follow-up visits.
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"... much! I am very happy. Thanks for fixing my Corolla. You all fixed it fast, its working, and great customer service!" Read more
"... service I received at this location was top tier. Every person I came in contact with was personable. I was informed via text at every level of my car ..." Read more
"Customer Service is the best at Rogers Dabbs than any of my previous experiences over the years."
"Everything is 1010. Customer Service was absolutely amazing."
"Rogers Dabbs went above and beyond on this collision repair experience. Repairs were done ahead of schedule ..." Read more
"... informed via text at every level of my car service and my car was even ready ahead of schedule. I would definitely recommend Roger Dabbs to a friend ..." Read more
"It was ready in less than half the time they estimated which was a wonderful surprise!"
"It was ready a week before the expected completion date."
"... above and beyond on this collision repair experience. Repairs were done ahead of schedule and paint match was incredible. My truck looks brand new! From start ..." Read more
"The customer service was great. However, I feel it took a long time to finish my car. I also took my car back because its now doing something ..." Read more
"... Every person I came in contact with was personable. I was informed via text at every level of my car service and my car was even ready ahead of schedule. I would ..." Read more
"Awesome communication throughout the process!"
"Excellent in communication on work progress. Very Professional."
"I really appreciated getting a daily text about the progress of my vehicle!!!!"
"The lack of communication and the time frame it took to complete my vehicle"

My Experience

Repair was completed early, car was rinsed off and vacuumed at pick up, good communication w staff

Likely to Recommend

The Best around!

Repair Quality

Awesome

Customer Service

Crystal and Jimmy are the best

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Crystal really went above and beyond to my sure all of my concerns were took care of. I will be telling other about you’ll. Thanks

Likely to Recommend

And I would tell them to ask for Crystal , Because that’s who’s helped me the 3 times I’ve used Rodger’s Dabbs

Repair Quality

Truck looks amazing

Customer Service

They took in every detail

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Crystal was the best she handled everything to perfection.

Likely to Recommend

Repair Quality

The work done but not complete

Customer Service

Crystal took excellent care of my case

Returned Clean

Likely to Recommend

Repair Quality

Par excellence work.

Customer Service

Likely to Recommend

Repair Quality

Return car after completion date to poor installed body work

Customer Service

Returned Clean

My Experience

Stop putting tire shine own rims it make it dull in the long run and getting parts faster

My Experience

My Experience

Crystal Weathers is really wonderful

Likely to Recommend

Repair Quality

Customer Service

Crystal took great care of us

Likely to Recommend

Repair Quality

Repairs looked excellent

Customer Service

Initial responses were prompt. However, the rep would tell me they would check on something and follow up I sometimes would not hear back

My Experience

Great customer service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Roger's Dabbs only repaired my body work after a accident. Totally ignored my mechanical damage. Collected insurance money but left me with a car that was unsafe and not fit to drive. Did not tell my insurance the truth. Cost me days off work without pay while I fought to get my insurance to do what was right.

Likely to Recommend

Not only would I not recommend to a friend or colleague, I would not recommend to an enemy

Repair Quality

Roger's Dabb knew very well that my auto had mechanical issues. They totally ignored them but fixed the body damage. Told me my car was good and attempted to release to me unsafe. Wanted me to pay to tow to another dealer and pay to have it diagnosed. Roger Dabbs told A lot of half truths and outright lies that I had to fight to get my insurance to do what was right. Crystal was the person that we dealt with and she seems to have mastered giving misleading information. I highly advise anyone not to go there for accident related issue.

Customer Service

Customer service speech is pleasant but at the end I found it to be like poison. Very deceptive.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service