Crash Champions #0771 Gluckstadt
In operation 4 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
I will definitely recommend Crash (and Randy), after this experience, I wouldn’t think of going anywhere else
Repair Quality - 5.0/5.0 -
Randy contacted me before, during, and at the date of delivery. He carefully watched over the needs of my truck and the service repair team did a great job.
Customer Service - 5.0/5.0 -
It doesn’t get any better than this group of people!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
Hopefully things will get better for your company and it will be back like it was when I used you before.
Repair Quality - 4.0/5.0 -
Vehicle was wrecked in September of last year. Not fixed until January of this year. I understand that it takes time to get parts and that you were 4 to 6 weeks behind but it shouldn’t take 4 months. I would say that 95% of communications were initiated by my husband. I understand that your company went through a merger but at least the lines of communications should have been there. I had used this Capital Body shop before and was very pleased with everything they did. This time the work done was quality work but customer service was something that needs improvement.
Customer Service - 2.0/5.0 -
Not too impressed
Returned Clean
My Experience - 5.0/5.0 -
The body work looked great and the service was excellent!
Likely to Recommend - 5.0/5.0 -
I would not hesitate to recommend them.
Repair Quality - 5.0/5.0 -
I was very pleased with Crash Champions service and repair quality!
Customer Service - 5.0/5.0 -
I was very satisfied with Crash Champions service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car came back in outstanding condition !
Customer Service - 5.0/5.0 -
Mike Winston did an outstanding job from start to finish. He definitely went that extra mile.
Returned Clean
My Experience - 5.0/5.0 -
You have a great staff. They were very professional and really made me feel like they cared.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Customer service was wonderful!!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Pat was exceptional. He communicated with me throughout the whole repair process. The car was fixed within the time-line as promised.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
If you improve your customer service I will be glad to recommend you.
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Cost was a bit high for a simple oil change. Yes, it was convenient to have this done while I was at work next door but still a bit much. Especially with the prices of everything else these days