Crash Champions #0773 Byram
In operation 4 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Car was repaired and Looked great when they drove it out.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was clean and the work looked complete.
Customer Service - 5.0/5.0 -
The front desk lady was super nice and answered all of my questions.
Returned Clean
My Experience - 5.0/5.0 -
Good job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I had a great experience with Ms. Sherrie and the team. Ms. Sherrie was always readily available for any question I had. The vehicle looks amazing when I got it. I am sorry thankful.
My Experience - 5.0/5.0 -
For starters, I was given a completion date of April 10 and my car was ready 2 weeks earlier. That is what I call fast service. Ms. Sherry was magnificent in communicating with me throughout the entire process. She kept me very well informed. Thank you all so very much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very prompt and professional.
Customer Service - 5.0/5.0 -
Mrs. Sherry was very nice and informative. She kept me informed about everything that involved my car.
Returned Clean
My Experience - 5.0/5.0 -
They completed repairs before their estimated time. Was updated frequently. Good job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I absolutely love that you kept me updated throughout the entire process.
Likely to Recommend - 5.0/5.0 -
The Byram location for sure. Not so sure about state street location.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I wish all the other locations would watch and learn from the Byram location. They are top notch. They keep you informed through the entire process.
Returned Clean
My Experience - 5.0/5.0 -
Awesome crew, wonderful front rep and the mechanic giving us a golden nugget regarding the vehicle was a plus. Will continue using y’all whenever there’s a problem with any of my vehicles.
My Experience - 5.0/5.0 -
Great service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Job looks good and staff was very friendly and polite
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was very satisfied with the work, I just disatisfied about my bulb in fog light I had led white bulb like on my driver side the bulb y'all replace is regular bulb
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was great and I rate you 10
Customer Service - 5.0/5.0 -
Y'all did a excellent job very satisfied
Returned Clean
My Experience - 0.0/5.0 -
My paint on the bumper bubbled up during the cold weather — it literally rose like a pimple. It’s impossible to miss. There’s no paint missing, but it looks exactly like a blister that formed and burst. My husband also pointed out the orange peel throughout the paint job, something I shouldn’t have had to notice at all if the work had been done with care. Then there’s the Hemi emblem — placed a half‑inch off and slanted on the fender. When the truck went back in for another repair, it was leveled, but the spacing is still a half‑inch off compared to the other side. These are details that matter, and they were overlooked twice. I will absolutely give credit where it’s deserved: the paint match itself is beautiful. That part was done well. But the workmanship… it hurt to see my truck come back like this. It felt like the assignment wasn’t understood at all, and I was let down in ways I didn’t expect. I trusted your shop because I was referred by one of your own clients, and I truly wish I had followed my first mind and taken it back to Dodge since it’s a Dodge product. This has been a hard lesson for me, and it’s one I won’t forget.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
My first experience with your shop was in August 2025. I didn’t leave a review at the time, but my feedback was mixed. My second experience was in March 2026. Several issues occurred during that visit: - The front emblem was left off the truck and had to be reordered and installed. - A part was left inside the truck and only installed after I brought it to your attention. - The molding on my window guards was cut when the tape was removed, and that had to be replaced. - A scratch was put near the flare, which you all repaired. - The HEMI emblem on the fender was installed slanted and spaced too far from the start of the fender. It was repositioned later, but the spacing is still off and does not match the other side. On top of that, the paint bubbled up in the cold weather and looked like a pimple that burst. I was told this is not covered. My husband, who is a specialized paint technician, also pointed out the orange peel and trash in the paint. At this point, I’m simply over the entire situation. I will give credit where it’s due — the paint match itself is phenomenal. However, the repeated issues I’ve pointed out do not reflect the workmanship of professionals. Looking back, I believe I would have been better off taking my vehicle to the Dodge dealership for these repairs. You were recommended to me by a friend, but after this experience, that friend will not be recommending anything else to me. This has been a lesson learned. Your team needs to improve the quality of service and stand behind the work performed. The workmanship has been lacking, and it’s clear the assignment was not understood.
Customer Service - 4.0/5.0 -
Ms. Sherry has always been willing to assist, and I appreciate her professionalism. However, your service advisor, Kevin, did not follow through on the items I pointed out when I dropped off the vehicle, including issues from the previous paint job completed by your shop. He appears to be new, and if that is the case, he would benefit from additional training and development.
Returned Clean
My Experience - 5.0/5.0 -
Very happy with the repair on my truck. Thank you.