Crash Champions #0780 Placerville

4.5 (775reviews)
88%
3948 Ca-49,  Placerville,  CA  95667

In operation 3 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (775)

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Returned Clean

My Experience

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My Experience

Competent, professional, friendly make for a perfect experience.

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Repair Quality

It was not fixed. Not only is the car not airtight, or watertight, but the weatherstripping installed has already started to peel off. The repair was of no value.

Customer Service

The people were very friendly and accommodating. The repair work was just substandard.

Returned Clean

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Repair Quality

Great job with fixed pur dent and repainted. Color matched perfectly

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My Experience

Working with Robert was Wonderful. He made everything easy to understand. He is a great new addition to your crew!

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Repair Quality

Crash Champions is a very professional rrepair shop. They listen and do what you need done. All of the people I came in contact with were friendly and knowledgeable professionals. I would use them in the future if needed.

Customer Service

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Because they did such a fantastic job!

Repair Quality

They did a beautiful job. My Sienna Van looks brand new inside and outside. I’m so very pleased. Thank you so much!

Customer Service

Very informative and kept me updated on the progress of my repair. Very helpful and nice to deal with

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Had to exept you company repair and final payment, even though bmw said my camera was in working oder . Only needed camera brakes and trim reachet, I can send you bmw invoice

Customer Service

Had to exept you company repair and final payment, even though bmw said my camera was in working oder . Only needed camera brakes and trim reachet, I can send you bmw invoice

Returned Clean

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Customer Service

Way too many calls and texts. One person called to schedule an appointment, I told him I already had one, he then asked when is it. I told I’m tired of you guys calling and texting me. I’d rather deal with a different shop. So this person who was calling to set up schedule then cancels the repair date he did not know I had. Horrible customer service, only went there because the insurance gave me a list It’s easy I schedule a date I show up you fix the car, it’s not so hard. Way too calls and texts

Likely to Recommend

The work to repair the damage was excellent. Communication could improve.

Repair Quality

Communication wasn’t bad, but wasn’t a10…Needed better updates on the status of the vehicle repairs being completed. Also, as a extra positive impression, a cleaned vehicle at pickup would’ve been a nice touch.

Customer Service

See previous. Nice guys for sure.

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Everyone we spoke to was exceptionally kind and seemed genuinely concerned.

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My Experience

You’ve been very communicative and awesome. Thank you

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I already posted how great they were to social media, and some of my friends even shared the post

Repair Quality

The staff was friendly, professional, helpful, and they even left my vehicle sparkly clean

Customer Service

The staff was great

My Experience

The workers at crash champions went above and beyond on the repairs on my vehicle. I am truly grateful for their kindness each time we spoke and the frequent updates I received. I am impressed with their swiftness in making the repairs while also fixing some other minor issues I had at no further cost and leaving me with a vacuumed car. I appreciate them for all of their hard work !

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Repair Quality

Customer Service

Returned Clean