Crash Champions #0780 Placerville
In operation 3 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 2.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 1.5/5.0 -
The quality of the work was very good. Customer service/ communication needs a SERIOUS improvement. I’m a retired Marketing Consultant so let me give you some free advice: If someone has a good experience with your business they might tell 2-3 other people. If someone has a bad experience with your business- they will tell everyone they know. You didn’t fare well with me in this regard.
Repair Quality - 4.5/5.0
Customer Service - 2.0/5.0 -
My original estimate said that my car would be done in 2 weeks and I didn’t get it back for a month. To make matters worse- I kept getting emails (3 times) that my car was ready for pick up and I should call for arrangements to pick it up only to be told that I was getting incorrect information from “corporate”. I told them that they should call “corporate” and tell them to stop sending me these emails to me and they said they couldn’t because they were automatically generated. I even called your corporate offices and the customer service there was just as clueless.
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
Repair seems to be well done
Customer Service - 3.5/5.0 -
More updates concerning delays in the repair process could have been provided
My Experience - 5.0/5.0 -
Great work, kept me up to date on progress, and completed work quickly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service and work
Customer Service - 5.0/5.0 -
Very helpful and curtious. Kept me up to date on progress.
Returned Clean
My Experience - 4.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
You were propmt and proficient in the repairs on my car, and even cleaned and treated the dash board an ND by front window . . . Looks great!!! Thank you!!!
Likely to Recommend - 4.0/5.0 -
Repair not completed. Neaded to klnow where to take my Lexus in order to get the Clear bra put on.
Repair Quality - 4.5/5.0 -
Did a great repair, but they were unable to put the clear bra on. I am still waiting to hear from Allstate. I am concerned about the Allstate Warranty.
Customer Service - 4.0/5.0 -
Unable to replace the clear bra. The job was not completed as quoted, because the company which they use was going out of business. Concerned about the Allstate Warranty
My Experience - 5.0/5.0 -
The level of communication during the repair was excellent!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Best place and crew anywhere i be there 4 times now ,they my friends now ,cause they so good people
My Experience - 5.0/5.0 -
Everything that was wrong was taken care of. Nothing was missed. Kevin kept in contact with us through the entire process. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Always good service.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything from beginning to end was perfect
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Crash Champions communicated very oftem with updates about the progress of my car . Everyone was friendly and the repairs were excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything looks great
Customer Service - 5.0/5.0 -
John and Kevin we a pleasure to work with
My Experience - 5.0/5.0 -
I had a great experience with Crash Champions! From start to finish, the service was smooth and professional. Kevin was especially helpful—he kept me updated throughout the entire process and made sure I understood what was going on with my car. The staff was very friendly and welcoming, which made the whole experience even better. Best of all, they finished the repairs faster than I expected without cutting corners. I’d definitely recommend them to anyone needing car repairs.