Crash Champions #0780 Placerville
In operation 3 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Very unlikely to recommend due to my recent experience.
Repair Quality - 0.5/5.0 -
My tire had a big split in it that they claimed they had nothing to do with.
Customer Service - 0.5/5.0 -
This was the second time my car was fixed at this shop. It was like night and day. The first time the repair was completed quickly and I was called every couple of days with an update. The second time I finally called them for an update after they had the car for three weeks. It then took at least a week more to complete the work. I am also not happy with the wuality of work. The paint has bubbles and light scratch marks and there was masking tape that was not removed. Also I had to point out the misaligned hood at pick up. They did fix that in a few minutes while I waited however. Overall I am extremely dissatisfied!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Don't want my friends and family to have to bring their car twice
Repair Quality - 2.0/5.0 -
Improper parts were used to "fix" bumper, rear light buffed too much, left a dull mark and I requested a different light, knowing it was probably cracked, so in turn water got inside. Plus made a gouge in the new bumper putting in bolts where clips should be. The bolts were from my husband's toyota to temporarily hold my bumper on until it got fixed. We forgot to take bolts out, but the shop used them to " fix" my bumper. So there are now 2 bolts where pins should be.
Customer Service - 4.5/5.0 -
Natalie was super helpful
My Experience - 5.0/5.0 -
Repairs came out amazing
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were very good let you know each step they were doing. They are great
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
We were without our vehicle for much longer than estimated. Also, vehicle was returned with the plastic behind the door handle broken.
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was helpful, kind and very responsive to my concerns. The work was completely thorough and I couldn’t be happier with the results- the car looks brand new!! Thank you all :-)
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0 -
They over looked a crack on the inside of the hatch
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks awesome! Thanx guys for everything!
Customer Service - 5.0/5.0 -
Perfect
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Just to let you all know, was in the collision repair trade for 40 years, so I understamd how it works and what is or isn't a good repair and good service. My repair went as it should, on time and turned great. James was my service adviser and he did what he said he would. I would definitely use th again if I need to.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Actually look forward to coming here when I need to have work or even advice for damage on my car. Everyone is super nice and glad to help. Thanks for being such a great team!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I’ve been to other repair shops and Crash Champions is the best. I have recommended it to others
Repair Quality - 5.0/5.0 -
James was very helpful. He gave me options and kept me updated
Customer Service - 5.0/5.0 -
Good customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
EXCELLENT WORK!