Crash Champions #0787 Valrico
In operation 3 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
While the end result was wonderful, there were communication problems in between
Customer Service - 4.0/5.0 -
Again, the CS was very good, there were bumps in the road that caused delays
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing service & work
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Quick, great service, and car looks brand new
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Super turn key and high communication. Worked great for me.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone is so professional and kind. They did a wonderful body repairs. 1000% would recommend!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was so efficient.. friendly and happy!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
So far, so good. I've been ill since pickup and I haven't had an opportunity to test how well the doors on the damaged side open and close. The exterior looks good.
Customer Service - 5.0/5.0 -
Excellent customer service by Brian, who was super helpful on both drop off, on my phone calls while repairs were being done, and on pickup.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You guys did a great job on the repairs. Also thank you so much for cleaning the outside inside of the car. I really appreciate it.
Likely to Recommend - 4.0/5.0 -
I would have to caveat the recommendation with remarks related to the paint smell despite receiving the vehicle early.
Repair Quality - 4.5/5.0 -
I’ve been dealing with extreme paint fumes smells from the inside of my car and I drive in traffic for over 2 hours a day. =(
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car looks good as new. Everyone there was very professional and very nice.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I wouldn't recommend them at all, considering they missed their completion deadline, ignored the mechanical and electrical damage in the impact zone, and handed the car back with a brand new bulb warning error that wasn't there before.
Repair Quality - 0.5/5.0 -
They completely failed to address the mechanical and electrical issues in the right-front impact zone, missed their completion deadline, and handed the car back with a brand new exterior bulb error and unresolved sensor faults that weren't there before they touched it.
Customer Service - 0.5/5.0 -
1/10. They completely ignored the mechanical and electrical damage in the impact zone, left me with a brand-new exterior bulb error that wasn't there before, and essentially just cleared the computer codes to rush the car out the door instead of doing the job right.
Returned Clean
My Experience - 5.0/5.0 -
I really appreciate Jo! He kept up to date all thru the process of my truck repair and when it was time to pick up my truck he stayed late and waited for me!! I really appreciate all the extra help he gave me! My truck looks amazing. Thank you guys,
Likely to Recommend - 5.0/5.0 -
Jo made sure I my vehicle was well taken care of and I was satisfied with the work that was done. He gave outstanding customer service!!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very Courteous. My car was ready as promised and they did an awesome job on my repair thank you