Crash Champions #0803 Harvard

4.8 (367reviews)
95%
1520 N. Division Street,  Harvard,  IL  60033

In operation 3 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (367)

Customers say
Overall Customer Satisfaction
Customers consistently praise Crash Champions for exceptional service quality, with many noting repairs completed ahead of schedule and vehicles looking brand new. The team receives high marks for excellent communication, providing regular updates throughout the repair process via calls and texts. Staff members are frequently described as friendly, professional, knowledgeable, and helpful in answering questions. Many customers appreciate the extra touches like cleaning vehicles inside and out. The shop demonstrates strong follow-through and transparency, with customers feeling well-informed about their repairs. Multiple reviews mention the high quality of paint matching and bodywork. While most experiences are overwhelmingly positive, a few customers noted minor issues with parts delays or specific technical problems that required follow-up visits.
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"Everyone at Crash Champion were amazing. They worked very hard to get the replacement parts for my car. They completed it in a week. They washed it and ..." Read more
"Our car looks brand new. You guys did an excellent job. Hopefully we won't be needing anymore dents fixed, ..." Read more
"Outstanding communication and service"
"My vehicle looks beautiful, just like new. The team at Crash Champions are so friendly and ..." Read more
"Truck looks like it was never damaged, extremely satisfied with the results!"
"They did a great job and it was finished ahead of schedule."
"Our car was supposed to be ready on Friday and they called on Wednesday and said it's done. Two days ahead of schedule...AMAZING!!!"
"Looks brand new!! Everyone was kind and friendly, repairs are terrific and done ahead of schedule!! I would completely recommend them to family and ..." Read more
"Great job got it home 4 day's early 👍 😀"
"I am impressed with the fact that my vehicle was completed earlier than expected."
"Keep me posted every step of the way. Never had any surprises"
"Professional experience, felt well taken care of, and good service and communication"
"I was alerted, both through text and phone calls, of the progress throughout the process."
"Very informative and great communication"
"Overall it was a good experience. Their team kept me well informed on the progress of my vehicle and they were very efficient."

My Experience

So professional, so nice, got the job done,⁹went the extra mile

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Absolutely will!

Repair Quality

They were fast, the price was reasonable, and the car looks fantastic!

Customer Service

Everyone there was very reassuring and made me feel comfortable using their services. They answered all my questions and maintained excellent communication through the whole process.

Returned Clean

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Returned Clean

My Experience

Great communication and efficient work.

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Absolutely no complaints- only good things to say. Would recommend!

Repair Quality

The car looks great- inside and out!

Customer Service

Personnel were Very helpful and easy to communicate with; they kept in contact with us regarding Hope the work was progressing.

My Experience

Thank you for your excellent service, I certainly will recommend you company to others.

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Returned Clean

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Returned Clean

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Repair Quality

Thank you

Customer Service

Friendly efficient

My Experience

Everyone was so kind, great in keeping us informed from start to finish..Great job. Thank you so much. We would definitely recommend your facility to anyone.

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Repair Quality

This was my first experience with Crash Champions and they were excellent!!! They kept in touch in each step of the repair and they completed the job perfectly and when promised.

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Returned Clean

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Repair Quality

Communication was excellent

Customer Service

Returned Clean

My Experience

Whole process was very smooth. Excellent communication throughout. My only suggestion: When the customer picks up the vehicle upon completion, one of your staff should go out with them and review your work "This is the result" "How does if look?" "I hope you're pleased" etc Better than just handing off the keys and "Good Bye"

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Repair Quality

No one’s perfect but I have to admit it s as if the hail never happened. Greatbofy work.

Customer Service

Very customer friendly

Returned Clean

My Experience

They did a good job and made it easy for me to get my vehicle home.

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Everything handled very efficiently.

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Repair Quality

Touch up paint should be the same color as the cars original paint. Seems crazy to even be saying this, but now the paint around my taillight does NOT match my car.

Customer Service

The front desk gal was super friendly and nice. She had nothing to do with my issue

Returned Clean

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My Experience

Everyone was very friendly and the repair was completed early. I just got it back. Would like a couple of days before answering qurstions

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They are great and very nice. Finished before they were suppose to

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Very nice people and had the car done early.

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My Experience

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My Experience

Nice people who answered calls and kept me informed all along the process

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Repair Quality

Car looks great

Customer Service

Returned Clean