Olson Auto Body

5.0 (252reviews)
100%
5407 Fieldstone Way,  Johnsburg,  IL  60050

23 years at this location.

Family owned and operated for over 28 years 27 bay shop clean office 2 down draft bake spray both, 2 Chief frame machines laser measuring ,plastic welder aluminum welder mig welder many techs ICAR platinum full service mechanic on staff 4 wheel alignment machine full service towing 3 flatbeds 2 wreckers and one heavy . ccc estimating . A shop that has been active in the community for over 28 years .

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (252)

Customers say
Overall Customer Satisfaction
Customers are highly satisfied with the service provided by Olson Auto Body. They consistently praise the excellent quality of repairs, friendly and professional staff, and efficient communication throughout the repair process. Many customers appreciate the timely completion of work, often earlier than expected. The shop is commended for going above and beyond, particularly in cleaning and detailing vehicles before return. Customers frequently express their intention to recommend the shop to others and return for future services. While there were a few isolated cases of delays or communication issues, the vast majority of feedback is overwhelmingly positive.
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"I was not only impressed by the excellent repair work, but also the above-and-beyond cleaning given to ..." Read more
"They go the extra mile and far exceed expectations every time."
"They were very easy to work with and the work the completed on my vehicle was top tier and exceeded ..." Read more
"You can't even tell there was fender damage! Thank you guys!"
"... Fantastic business, great people, personable. Fine work. Car looks great outside and in. Wouldnt go elsewhere." Read more
"Very happy with the repairs on my car. Everyone was so nice. It was even finished earlier than expected. Im sorry ..." Read more
"They did an excellent job and my car was done sooner than expected and it looks beautiful, the damage is repaired. It was also a very nice ..." Read more
"It was ready before the estimated date of pick up"
"Early!"
"Staff is friendly Work completed in a timely manner We were informed with text updates throughout the process"
"Excellent communication, and everything turned out perfect. Great people to work with. Any future work will ..." Read more
"Communication was good. Contacted us several times to let us know how things were going."
"They communicated and sent updates as work was completed."
"Loved the text updates"

My Experience

Likely to Recommend

Repair Quality

Everything went great. J am very satisfied.

Customer Service

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Repair Quality

The car looked brand new like it was sitting on the showroom floor

Customer Service

Everyone I met was very nice, accommodating and professional

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Repair Quality

Customer Service

My Experience

I think it would be a better to "walk" the customer out to their vehicle and explain the work done as compared to the damage. . Basically, a presentation.

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Repair Quality

Customer Service

My Experience

The car turned out GREAT! thank you very much for the attention to detail and the care put into the work, we really appreciate it!

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Repair Quality

Car came back looking GREAT!

Customer Service

My Experience

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Repair Quality

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Repair Quality

They did really good job

Customer Service

They did a really good job

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Repair Quality

Customer Service

Nikki was amazing answered all my questions the company did above and beyond for my car

Likely to Recommend

Repair Quality

I had a great experience with the staff and the urgency to complete the repair to my vehicle. They were super accommodating and informative of each step of the process. Highly recommend!

Customer Service

My Experience

Awesome service, great team at Olson’s. Fixed my truck back to new and detailed cleaned my truck.

Likely to Recommend

Repair Quality

Outstanding service from the whole Olson Team, great work and awesome job on my truck detailed cleaning.

Customer Service

My Experience

Everyone was so polite and treated me great. The SUV looks great you went above and beyond. I will definitely recommend you to everyone.

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Repair Quality

Customer Service

My Experience

The repairs look fantastic, the paint job looks incredible, everyone I personally had to interact with was awesome. I will definitely recommend Olsen's to anyone that tells me they need work done. And to the person that detailed my truck..... sorry about the dog hair, I hope your not allergic to dogs and you did a great job. Thank you for fixing my baby, Tom Edwards

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Customer Service

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Repair Quality

I used Olson’s Auto Body for my car repairs after my Jeep was hit in the parking lot of my work. They were great at communicating with me during the process of repairing my vehicle, and had excellent customer service. When I picked up my car not only was I very pleased with their repair job, I was pleasantly surprised to see they totally detailed my vehicle! It looks and smells brand new. I’d recommend them to anybody!

Customer Service

My Experience

Friendly, superbly detailed!

Likely to Recommend

Stellar detailing.

Repair Quality

Waiting on parts kinda sucked, but that had nothing to do with them.

Customer Service

My Experience

Everyone we talked to either by phone or in person was informative & polite to talk with regarding the damage & repairs to our vehicle. We are very satisfied with Olson Auto Body.

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Repair Quality

Great communication & workmanship

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Repair Quality

Customer Service

My Experience

Definitely did an outstanding job completely satisfied. Great communication I was impressed by the quick turnaround as well. Would definitely recommend to anyone needing auto body excellence.