Collision Solution - Hainesville
101 W. Belvidere Rd,
Hainesville,
IL
60030
USA
In operation 26 years, 18 years at this location.
Collision Solution is the premier provider in collision repair. Our goal is to provide the best customer service experience. Our goal is to exceed the customer's expectations.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
Payment Types
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Chrysler
Dodge
Fiat
Hyundai
I-Car
Infiniti
Jeep
Nissan
Ram
Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional service quality, with many noting that vehicles look brand new or better than when dropped off. The shop receives high marks for excellent communication throughout the repair process, with staff providing frequent updates and keeping customers well-informed at every step. Timeliness is generally strong, with many repairs completed on schedule or even ahead of the estimated timeframe. Customers particularly appreciate the thorough cleaning and detailing service, often mentioning vehicles are returned cleaner than when brought in. The professional, friendly, and knowledgeable staff creates a positive experience that leads to strong customer loyalty and recommendations. Some minor issues mentioned include occasional delays due to parts availability and a few small post-repair concerns that were promptly addressed.
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Service Quality
"... regarding the quality of work performed on my vehicle. The fit and finish of the replaced body panels and bumper is exceptional. The paint work is a perfect ..."
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"... great work. Repairs were made correctly and on time. My car came back detailed and looked better than when I bought it from the dealer. I highly recommend ..."
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"Great job on the repair. Exceeded my expectations."
"Repair is excellent. Cannot tell there was ever damage and the deer did alot of damage to the car."
"The team at Colision solutions went above and beyond with the repairs to my vehicle"
"Work on the car was completed one week earlier than the original estimate."
"... of communication and the work completed on my car. It was ready before the estimated date. Thank you."
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"Very fast timely repairs."
"Always on time or sooner"
"delivered quality service and kept to timelines."
"... the work was performed with no squeaks or rattles. Communication with the staff was excellent. I was kept informed regarding the status of my vehicle. ..."
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"We actually made a comment to them about their fantastic communication"
"Team at colision solutions had consistently updated me before during and after repairs"
"great communication from beginning to end. Kept us informed throughout the whole process. thank ..."
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"I am extremely satisfied with the level of communication and the work completed on my car. Thank you."
Marcia
(Chrysler owner)
reviewed 7/30/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Michael
(Toyota owner)
reviewed 7/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quick work and looks good! Communication was prioritized, they've earned my trust.
Customer Service - 5.0/5.0
Returned Clean
Dragana
(Toyota owner)
reviewed 7/18/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Tatyana
(Toyota owner)
reviewed 7/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Nicole
(Subaru owner)
reviewed 7/16/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Anthony
(Toyota owner)
reviewed 7/11/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication and the repair looks great down to every detail.
Customer Service - 5.0/5.0
Returned Clean
Wilson
(Dodge owner)
reviewed 7/8/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Clay
(Toyota owner)
reviewed 6/29/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job on the repair. Exceeded my expectations.
Customer Service - 5.0/5.0 -
Very friendly front staff.
Returned Clean
Patrick
(GMC owner)
reviewed 6/19/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Jon
(Toyota owner)
reviewed 6/18/26
My Experience - 5.0/5.0 -
Collision Solution was great from the start to the finish. I would give them my highest recommendation.
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Scott
(Ford owner)
reviewed 6/16/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Clayton and Laura are great to work with.
Returned Clean
Martin
(Ford owner)
reviewed 5/25/26
Translated from Spanish by Carwise
Translate review to English
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Likely to Recommend - 5.0/5.0 -
Sí claro que lo recomendaré
Repair Quality - 5.0/5.0 -
Estoy muy satisfecho con el trabajo realizado en mi carro quedó perfecto y sobre todo el tiempo muy rápido
Customer Service - 5.0/5.0 -
Recibí muy buena atención, muy amables y atentas las personas que me atendieron
Returned Clean
Dan
(Chevrolet owner)
reviewed 5/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great and fast service very good people to work with
Customer Service - 5.0/5.0 -
Excellent very knowledgeable and helpful
Returned Clean
Bob
(Toyota owner)
reviewed 5/18/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service professional work done
Customer Service - 5.0/5.0
Returned Clean
Tejash
(Mercedes-Benz owner)
reviewed 5/15/26
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Elba
(Hyundai owner)
reviewed 5/4/26
Likely to Recommend - 5.0/5.0 -
Yes will tell my friends and family about your commendable job and service
Repair Quality - 5.0/5.0 -
Well done job. Looks like new. Thank you’re very
Customer Service - 5.0/5.0 -
No comments , perfectly done
Returned Clean
Chris
(GMC owner)
reviewed 4/30/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Elizabeth
(Jeep owner)
reviewed 4/26/26
Likely to Recommend - 5.0/5.0 -
I already did, to someone new to the area and looking for a reputable shop.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Russell
(Chrysler owner)
reviewed 4/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Carl
(Nissan owner)
reviewed 4/13/26
Likely to Recommend - 5.0/5.0 -
Already have
Repair Quality - 5.0/5.0 -
The whole process was great