Collision Solution - Zion

5.0 (937reviews)
100%
1809 Sheridan Rd,  Zion,  IL  60099

In operation 26 years, 10 years at this location.

Collision Solution is an Employee owned company. Customer Service is our top priority. We maintain the highest level of technical training so we can return your vehicle back to you in pre accident condition

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (937)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional customer service, with staff being described as professional, friendly, and caring. The quality of repairs receives outstanding feedback, with many noting their vehicles looked brand new or better than when brought in. Communication throughout the repair process is highlighted as excellent, with regular updates keeping customers informed at every step. Timeliness is generally well-regarded, with many repairs completed on schedule or ahead of time. The shop demonstrates strong commitment to customer satisfaction by addressing any minor issues that arise and maintaining high cleanliness standards for returned vehicles.
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"Amazing caring customer service! Would definitely always choose to come here given any unfortunate accidents"
"Amazing work! Great customer service! Excellent communication! A+ all around!"
"Customer service is above and beyond! Thank you so much!"
"I would rate a 10 for grade guest service"
"Very nice, accommodating, professional and job well done."
"Great job and way ahead of schedule"
"I was satisfied with the turnaround time."
"Said would likely be ready by end of day and it was."
"Great guest service our vehicle was ready ahead of time"
"Went out of there way to meet our goal could not be happier"
"Excellent communication"
"Great communication keeping you updated with process"
"Im always kept informed on progress of work being done, personnel a joy to work with."
"... did an amazing job! My car looks like brand new and the communication that they had throughout the whole process was amazing" Read more
"Very helpful and kept me updated"

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Very nice job

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Very nice

Returned Clean

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Service from day 1 was great with consistent status follow up, the repair job is top quality, thank you so much !

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Returned Clean

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The vehicle looked beautiful and there was no indication that there was an accident.

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Everyone was professional, courteous, friendly, and very helpful. I received regular updates.

Returned Clean

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Very helpful and kept me updated

Returned Clean

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100%

Repair Quality

This team was amazing and most helpful! Rachel was helping us out and she made us feel as if she care to actually help us. Not just take money from us. Very professional team, received my car looking almost brand new ! Amazing work from the entire team

Customer Service

Amazing caring customer service! Would definitely always choose to come here given any unfortunate accidents

Returned Clean

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I was very satisfied with the service and the team worked together well. Rachel Davis was very professional and runs the facility smoothly. I recommend this place for anyone that needs any work done on their car! They are amazing!!

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Great customer service!

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Repair Quality

The service is awesome and the communicatorian is great! Thank you for going above and beyond as always!

Customer Service

Customer service is above and beyond! Thank you so much!

Returned Clean