Collision Solution - Zion
In operation 26 years, 10 years at this location.
Collision Solution is an Employee owned company. Customer Service is our top priority. We maintain the highest level of technical training so we can return your vehicle back to you in pre accident condition
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0 -
They are the only shop I would go to, and I would definitely feel extremely confident praising and recommending them to friends and family (and I already have).
Repair Quality - 5.0/5.0 -
Rachel and the Collision Solution Team are elite customer care experts. Not only do you feel you don't have to worry about the end product, but throughout the process (pre/during and post), they communicate, check-in, and provide proactive updates. They are a small business that genuinely cares about their customers which sadly is rare to find. I hope they understand that when customers are having struggles with a car issue, they make the negative aspects disappear. Truly grateful for the care they give each customer and their transparency.
Customer Service - 5.0/5.0 -
If there was a 15, they would receive it. Could provide lessons to other organizations on how to create customer loyalty. I can understand why Toyota Kenosha raved about them when they first recommended them to me.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Best body shop in town.
Repair Quality - 5.0/5.0 -
Collision Solution knows how to treat their customers like family.
Customer Service - 5.0/5.0 -
Great customer service.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were amazing at communicating every step, and every process that the car had to go through, and even working with the car insurance company! The staff is extremely friendly and get the work done efficiently
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very nice job
Customer Service - 5.0/5.0 -
Very nice
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service from day 1 was great with consistent status follow up, the repair job is top quality, thank you so much !
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The vehicle looked beautiful and there was no indication that there was an accident.
Customer Service - 5.0/5.0 -
Everyone was professional, courteous, friendly, and very helpful. I received regular updates.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very helpful and kept me updated
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
100%
Repair Quality - 5.0/5.0 -
This team was amazing and most helpful! Rachel was helping us out and she made us feel as if she care to actually help us. Not just take money from us. Very professional team, received my car looking almost brand new ! Amazing work from the entire team
Customer Service - 5.0/5.0 -
Amazing caring customer service! Would definitely always choose to come here given any unfortunate accidents
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very satisfied with the service and the team worked together well. Rachel Davis was very professional and runs the facility smoothly. I recommend this place for anyone that needs any work done on their car! They are amazing!!