Scott's American Collision

5.0 (165reviews)
100%
1325 Washington Rd,  Kenosha,  WI  53140
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In operation 3 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Call
Email

Reviews (165)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with vehicles described as looking brand new, flawless, and indistinguishable from pre-accident condition. The team receives high marks for professionalism, attention to detail, and going above and beyond expectations. Communication throughout the repair process is frequently highlighted as a standout strength, with customers appreciating timely updates via text and in-person interactions. Timeliness is generally well-regarded, with some customers noting early completions. A few customers mentioned occasional delays or missed update notifications, but these were noted as minor and did not overshadow the overall positive experience. The shop is widely and enthusiastically recommended by its customers.
AI-Generated from reviews written in the last 12 months
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"Absolutely flawless in repairs and the paint as well as getting things done to high standards and even above ..." Read more
"... Honda. It is clear that everyone at the shop has a top quality mindset, makes sure things are done the right way without shortcuts, and provides outstanding customer ..." Read more
"Bumper fits great and the paint job matches the rest of the car. Thank you!"
"They went above and beyond fixing our car. Highly recommend."
"Fantastic repair job on my avalon, and complete honestly throughout the process."
"... the inside of my car, like detailed vacuumed it. Amazed and happy that the car was ready sooner than expected. What accident Looks like nothing ever happened. ..." Read more
"They always seem to do a great job. They worked around my schedule and got it done a day early because of a conflict! Thanks"
"Did the repair for the estimated amount. Took a little long to get the repair done in my estimation, but then I am not in the business and they were ..." Read more
"Part did not arrive on time as expected."
"They had some problems that were not their fault."
"Thank you for keeping communication open and explaining the process so well. My Jeep looks brand new!"
"Everything was well communicated. Reminders for when I needed to drop off my car helped. Picking up the ..." Read more
"Excellent communications and high quality workmanship! Appreciate the great service and care of our vehicle."
"When the car went in, I received a message saying that I would be getting updates on the project, I never received any"
"Love the communication on the process. When I looked at the vehicle, they fixed everything back to brand ..." Read more

Likely to Recommend

Repair Quality

Great looking repair. Timely repair

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Great job! Thank you all!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Fantastic work as always! Car is perfect.

Likely to Recommend

Have known Scott for many years and have seen his work very good

Repair Quality

Great help in guiding though the process

Customer Service

Returned Clean

Kept me Informed?

No

Ready on Time?

No

My Experience

Stacy and Scott were extremely professional and did an excellent job on the entire car. Way above and beyond. I will never use anyone else and I will recommend them to everyone.. I am extremely satisfied.

My Experience

My truck came back better than expected. Thank you

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

You have went over and above to meet our satisfaction. We look forward to our continued relationship. Thank you

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great people to work with. Honest about what you need. Fair price.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great people to work with! Hands down would recommend. Already planning our next vehicle to go to you for body work.

My Experience

Excellent work! We appreciate that you have such a great working relationship with the Erie Insurance adjuster. Thanks for making the process so easy!

My Experience

Truck looks terrific. Everyone did a great job as usual.. very clean inside and out. Thank you…

Likely to Recommend

Tell everyone I know to visit their shop.

Repair Quality

Everything looks like new.

Customer Service

Excellent communication throughout the repair process.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Love the communication on the process. When I looked at the vehicle, they fixed everything back to brand new status. Will recommend them to others if they need repairs. Excellent!😁

Likely to Recommend

Repair Quality

Fantastic repair job on my avalon, and complete honestly throughout the process.

Customer Service

Fantastic repair job on my avalon, and complete honestly throughout the process.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Truck looks brand new inside and out and took care of some rust forming underneath Thank you

My Experience

I appreciated how you walked me through the quote and service. You enjoy your work and it shows. Definitely recommend Scott's to my friends and family!

My Experience

I would give them more than 5 stars if I could. From start to finish, my experience was absolutely wonderful. It’s not often you come across a family-owned business that truly makes you feel like more than just another customer, but that’s exactly what they did. The quality of their work was outstanding—my car looks amazing, and you would never know it had been damaged. What impressed me even more was how kind, honest, and genuine Scott and Stacy were. They kept us informed every step of the way, answered all of our questions, and made the entire process completely stress-free. It was so refreshing to work with people who genuinely care about their customers and take pride in what they do. Their professionalism, communication, and attention to detail were second to none. I literally cried when I got my car back. I can’t recommend them highly enough. If you’re looking for a collision repair shop that treats you like family and does exceptional work, this is the place to go. Thank you for making such a stressful situation so much easier!

My Experience

Scott explained the problem with the paint peeling and recommended a reasonable solution. The paint job looks fantastic and I’m very pleased with the results. The job was completed on time and I feel reasonably priced. I recommend them highly !

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