Keno Collision & Service

4.9 (381reviews)
100%
7514 Sheridan Road,  Kenosha,  WI  53143
Bot
Shop AssistantSparkles

In operation 41 years.

Serving Kenosha since 1985, Keno Collision & Service is your one-stop shop for car care. We service all makes and models for body repair and maintenance including alignments, tire rotations, tire and oil changes, tune-ups, brakes, suspension and exhaust.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
GM Basic
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Subaru

Reviews (381)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering outstanding repair quality, with many noting their vehicles looked brand new or showroom-fresh upon return. The level of professionalism and friendliness of the staff is frequently highlighted, with customers feeling well-supported throughout the repair process. Clear, proactive communication - including regular progress updates and assistance with insurance coordination - is a standout theme across reviews. Timeliness is largely viewed positively, with most repairs completed as promised. Customers also appreciate the added touch of vehicles being returned thoroughly cleaned. A few customers noted isolated concerns such as a wrong part being ordered, a delay due to parts availability, and minor finishing details, as mentioned directly in their feedback. Overall, the shop earns strong loyalty, with the vast majority of customers expressing they would return and recommend the shop to family and friends.
Select to learn more
"Absolutely the best customer service I've ever experienced. Anywhere. Period. Thank you!"
"They were top notch. From beginning to end."
"Excellent Customer Service and work on the car!!! Couldn't be happier!!!🤩"
"Customer service was excellent and always congenial!"
"Friendly and knowledgeable staff"
"... you guys and it was just amazing the second time. Amazing communication, fought for oem parts with the insurance company for me, vehicle was done so fast and brought ..." Read more
"Really great work.Communicated with me every step of the way"
"Great communication and work finished on schedule!"
"Good communication during the process even when waiting for parts to come in."
"Kenosha Collision was very open in communicating the repair status of my vehicle."

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I had a window that was smashed and keno Collision had me come and evaluated my window. They explained what needed to be done. What I appreciated the most was that they gave me the range of what it could cost and let me know if they didn’t need to do all of that estimated work, they wouldn’t charge me. I ended up paying way less than I thought because they were able to fix my window with less material and less labor. I appreciated the honesty. The work was done very fast, and I was back to driving my vehicle within hours. I would highly recommend them for services and will definitely be using them again when needed!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Service wasn't completed properly and car was returned, 2nd time service was satisfactory

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Good communication during the process even when waiting for parts to come in.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Freddy is amazing and kept in contact with me even when insurance was dragging their feet

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Keno always does an amazing job on my car repairs. The continued, clear communication from Freddy at Keno makes doing business with them really great!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Freddy was very informative throughout the process.

Returned Clean

Likely to Recommend

Repair Quality

They gave me a quote that Wes reasonable. Kept me informed on what was happening. They answered any questions I had on a timely basis. They were very helpful and friendly. The job on the car was good. It looks good. It was detailed before I got it back. I would recommend you to friends and would use you again.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Repair completed same day I dropped car off.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent Customer Service and work on the car!!! Couldn't be happier!!!🤩

Customer Service

Excellent!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I'm referring anyone and everyone i come in contact with to Keno Collison and Repair.

Repair Quality

From the second I walked in to the shop, Freddy and John were excellent. They listened to me, answered all of my questions and they are definitely FOR the customer. Their demeanor put me at ease. They definitely know cars. John even informed me that my suv was not safe to drive even though I'd driven it a few days. I had NO idea. They did and took care of EVERYTHING!!! They got a rental for me from enterprise rental. They stayed in contact with the insurance company of the person who hit me. They also returned the rental for me when my suv was ready for pick up! I had not one conversation with the insurance company due to them handling everything. My suv looked like I'd just bought it off the car room floor. Excellent job!!! Kenosha Collison and Repair is the only and best place to repair your vehicle. They take pride in what they do and make sure you are satisfied. I'm recommending them to everyone!

Customer Service

They were top notch. From beginning to end.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Completed the work in a timely matter and vehicle looked like it came off the show room floor looking brand new. Highly recommend.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean