Keno Collision & Service

4.9 (376reviews)
100%
7514 Sheridan Road,  Kenosha,  WI  53143
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Shop AssistantSparkles

In operation 41 years.

Serving Kenosha since 1985, Keno Collision & Service is your one-stop shop for car care. We service all makes and models for body repair and maintenance including alignments, tire rotations, tire and oil changes, tune-ups, brakes, suspension and exhaust.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
GM
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Subaru

Reviews (376)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering outstanding repair quality, with many noting their vehicles looked showroom-new or brand new upon return. The level of customer service is frequently described as the best experienced anywhere, with staff recognized as friendly, knowledgeable, and professional. Communication throughout the repair process is a standout strength, with customers appreciating being kept informed at every step. Timeliness is also well-regarded, with vehicles often ready as promised. Customers highlight the shop going above and beyond, including handling insurance companies, arranging rentals, and even delivering vehicles. A few customers noted areas for improvement directly in their comments, such as more proactive status updates during longer repairs, occasional parts ordering delays, and minor vehicle return issues like a wrong-colored badge or a small dent. Overall, the vast majority of customers express high satisfaction and enthusiastically recommend the shop to family and friends.
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"Absolutely the best customer service I've ever experienced. Anywhere. Period. Thank you!"
"Excellent Customer Service and work on the car!!! Couldn't be happier!!!🤩"
"Friendly and knowledgeable staff"
"Wonderful service. They made everything easy from working with insurance, helping me understand the charges ..." Read more
"Excellent Service and Quality of work"
"Work was done exactly to the hour they said it would be ready to be picked up!"
"... for oem parts with the insurance company for me, vehicle was done so fast and brought to my work for me! Thank you guys so much!!" Read more
"Repair completed same day I dropped car off."
"Completed the work in a timely matter and vehicle looked like it came off the show room floor looking brand ..." Read more
"part was on backorder"
"... you guys and it was just amazing the second time. Amazing communication, fought for oem parts with the insurance company for me, vehicle was done so fast and brought ..." Read more
"Really great work.Communicated with me every step of the way"
"Kenosha Collision was very open in communicating the repair status of my vehicle."
"Great communication and work finished on schedule!"
"Some regular status updates would be good especially if car is in the shop for long periods"

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Repair Quality

Good communication during the process even when waiting for parts to come in.

Customer Service

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Freddy is amazing and kept in contact with me even when insurance was dragging their feet

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Keno always does an amazing job on my car repairs. The continued, clear communication from Freddy at Keno makes doing business with them really great!

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Repair Quality

Customer Service

Freddy was very informative throughout the process.

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Repair Quality

They gave me a quote that Wes reasonable. Kept me informed on what was happening. They answered any questions I had on a timely basis. They were very helpful and friendly. The job on the car was good. It looks good. It was detailed before I got it back. I would recommend you to friends and would use you again.

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Repair Quality

Repair completed same day I dropped car off.

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Excellent Customer Service and work on the car!!! Couldn't be happier!!!🤩

Customer Service

Excellent!

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I'm referring anyone and everyone i come in contact with to Keno Collison and Repair.

Repair Quality

From the second I walked in to the shop, Freddy and John were excellent. They listened to me, answered all of my questions and they are definitely FOR the customer. Their demeanor put me at ease. They definitely know cars. John even informed me that my suv was not safe to drive even though I'd driven it a few days. I had NO idea. They did and took care of EVERYTHING!!! They got a rental for me from enterprise rental. They stayed in contact with the insurance company of the person who hit me. They also returned the rental for me when my suv was ready for pick up! I had not one conversation with the insurance company due to them handling everything. My suv looked like I'd just bought it off the car room floor. Excellent job!!! Kenosha Collison and Repair is the only and best place to repair your vehicle. They take pride in what they do and make sure you are satisfied. I'm recommending them to everyone!

Customer Service

They were top notch. From beginning to end.

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Completed the work in a timely matter and vehicle looked like it came off the show room floor looking brand new. Highly recommend.

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Freddy was fantastic, thorough and efficient!

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Excellent Service and Quality of work

Customer Service

Very thorough and easy to work with

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Repair Quality

Looks good as new

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I've told my family and friends, hands down, best repair shop. Don't even consider anywhere else.

Repair Quality

Customer Service

Absolutely the best customer service I've ever experienced. Anywhere. Period. Thank you!

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