Gerber Collision & Glass - Round Lake

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Everything was great.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 3.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

So quick and such nice people we dealt with.

Likely to Recommend - 5.0/5.0 -

I definitely would recommend all of the services that I received at Gerber again the customer service and all the repair works that I had done were phenomenal.

Repair Quality - 5.0/5.0 -

Chantelle was phenomenal. She kept me updated. Listened to all of my concerns and she even got me my car back a week ahead of schedule! I am very happy with the work that was done on my Honda CRV. Everything looks brand new and again Chantelle gave phenomenal customer service.

Customer Service - 5.0/5.0 -

The service rep that I had was Chantelle again she was phenomenal. She went above and beyond and is a true definition of what fabulous customer service is.

Returned Clean

My Experience - 5.0/5.0 -

Worked with Jeremy. Wonderful experience !

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

My Experience - 5.0/5.0 -

You guys did an excellent job! Thank you for bringing to back to great condition!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Good service

My Experience - 5.0/5.0 -

My car came out looking better then before the accident. Jeremy was very informative on what they were going to do and kept calling with updates about my vehicle. Very professional company with outstanding work and communication.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

My car looks better than it did before the accident. And even though it was a small repair your team had my car interior cleaned and vacuumed. Your team was great at communicating throughout the process and kept me well informed.

Customer Service - 5.0/5.0 -

Jeremy is amazing at his job and made sure I was kept informed.

My Experience - 5.0/5.0 -

Your team was very friendly and kind to me. Was a pleasure working with them. Thanks for making the process easy and efficient.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Very fast service and courteous

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The sales couldn’t have been more accommodating. Throughput the whole process, the process was seem less.

Customer Service - 5.0/5.0 -

Great sales team.

Likely to Recommend - 5.0/5.0 -

Great job to all workers there. I would highly recommend to get the job done right

Repair Quality - 5.0/5.0 -

Vehicle looked brand new like i just bought it from the dealership.

Customer Service - 5.0/5.0 -

Kept me posted daily on my vehicle status. Unique experience...

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Very professional and responsive

Repair Quality - 5.0/5.0 -

Looks great

Customer Service - 5.0/5.0 -

Very responsive and professional

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

She was great, even stayed a hit later after close to make sure I got my car that day. Excellent customer service im also satisfied with the work done

Customer Service - 5.0/5.0 -

Great customer service, stayed later thank close to make sure I got my car.

Returned Clean

Likely to Recommend - 5.0/5.0 -

They always do the job right.

Repair Quality - 5.0/5.0 -

Everything was beautifully done.

Customer Service - 4.5/5.0

Returned Clean

My Experience - 5.0/5.0 -

Car was ready on time. Staff was friendly and accommodating. Returned super clean.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent service and friendly staff.

Customer Service - 5.0/5.0 -

Excellent service. Friendly staff.

Returned Clean