Crash Champions #0806 Effingham
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I had a great experience with Crash Champions. The quality of the repair exceeded my expectations, and my vehicle came back looking like new. The team kept me informed throughout the process, was professional, and made everything as smooth as possible. Their attention to detail and craftsmanship really show in the finished work. I truly appreciate all the hard work that went into the repair and would definitely recommend Crash Champions to anyone needing collision repairs. Thank you for a job well done!
My Experience - 5.0/5.0 -
The professionalism was appreciated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The lady Ms. Marilyn, she is really good with keeping me up on what was going on , even though somebody took my account away from her.
My Experience - 5.0/5.0 -
Customer service was a 10 and beyond work. Got done. And just a couple of days, I am highly recommending you to anyone that needs body work thank you to all the staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Initial repair completion date was 6/9. Update to say Fri 6/12. No communication 6/12 until I called. They said it was at calibration shop and they would stay late if they had to or come in sat morning to get us our car. No word. No answer phone. Monday 6/15 no communication until I called. Still waiting on calibration. Final 6/16 get call afternoon it was ready. Unfortunately only part of damage was repaired because USAA had denied part of claim. My ire is mostly with USAA on that but CC dod communicate with me well when car was ready when we were planning on using it weekend of 6/12-6/14. Sounds petty but I am 50 years client of USAA with hardly any claims worth mentioning.
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.0/5.0
My Experience - 5.0/5.0 -
I appreciate how the team kept me abreast of repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
They kept my car way too long
Customer Service - 5.0/5.0 -
Marilyn was good about keeping me posted as to what was going on.
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0
Customer Service - 2.5/5.0
My Experience - 0.0/5.0 -
Bumper keeps coming apart, maybe if you use original factor made parts it would solve the problem
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Crash champions performed a thorough repair on my vehicle and restored it to the pristine condition that it was in prior to the collision. I couldn’t be happier with their work. Their staff was professional and informative (especially Audrey) and I would recommend you guys to ANYONE needing collision repair.
Customer Service - 5.0/5.0 -
Audrey was extremely helpful during this process and was very accommodating in answering questions and providing assistance.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Wrong tailgate installed. Worked promised not completed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am satisfied with the service of the office staff and how they kept me aware of the progression of the work being done on my vehicle. I could call at any time and got the information that I needed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would recommend as I have already recommended family and friends to go with crash champion collision on South Irby street
Repair Quality - 5.0/5.0 -
My reasons for giving crash champion a 10 starts with the front desk with my first call, Ms. Marilyn extremely nice, very professional. She keep me updated and posted important information regarding the repairs. The gentleman that assessment my was also very nice and professional. In the future, if I ever need any repairs, crash champion would be my first choice, and would advise anyone to take their vehicle there. 100% satisfied.
Customer Service - 5.0/5.0 -
Customer service is a ten plus, and a 100% pleased and satisfied. From start to finish.