Crash Champions #0806 Effingham
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 0.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
wonderful service completely satisfied with my vehicle
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent job car looks like it never happened. Excellent customer service. No complaints what so ever.
Customer Service - 5.0/5.0 -
Excellent customer service. Very friendly and knowledgeable in their jobs.
My Experience - 5.0/5.0 -
They did a great job Marilyn and Ashley kept me up today of the progress of my vehicle's repair. I would get a text message letting me know the status of my vehicle. Very professional customer service outstanding I would highly recommend crash champions.
Likely to Recommend - 5.0/5.0 -
100%, I've already told people how satisfied I was and how friendly professionally and the customer service was. And letting you know where you stand with your vehicle I think that was great.
Repair Quality - 5.0/5.0 -
Very professional very nice customer service was great. They would let me know the status of my vehicle by text and I was very impressed great job.
Customer Service - 5.0/5.0 -
I couldn't ask for better customer service they were letting me know about my vehicle almost every day great job. I would highly recommend
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did a great job and they were very concerned and I thank them very much great job guys
Likely to Recommend - 5.0/5.0 -
I would recommend them to friends
Repair Quality - 5.0/5.0 -
They did a great job
Customer Service - 5.0/5.0 -
They were fast
Returned Clean
My Experience - 5.0/5.0 -
I believe that your team did very almost job so far so good. Thank you so much.
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
The people at Crash Champions were so helpful and friendly, especially Marilyn. They did a great job and communicated with me often to give updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
My Experience - 0.0/5.0 -
The edges of the repair were somewhat rough, could have used care when removing tape after painting. Otherwise it was good.
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Please communicate details
My Experience - 5.0/5.0 -
You all have done an excellent job, and I thank you for how you kept me informed about what you were doing, and thank you so much for washing my car as well. 5 stars from me for excellent!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent Service!!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Marilyn and Ashley were great.Any questions I had they answered.The best experience after a terrible experience(car accident). Thank you so much
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service - Ashley helped in every way…saved the part that was the problem for me to look at- thanks
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 0.5/5.0 -
Our car was taken to Crash Champions (Performance Collision) on 2/12/24 - 3/29/24 they failed to contact me on 3/22/24 when repairs were completed. My name and mobile number was given as the designated contact person for this claim. However, upon completion of the repairs, a vm was left on my husband's mobile, who was not listed as the primary contact person for this claim. Enterprise informed me on 3/29/24 that my insurance company (USAA) closed the rental 3/22/24. This communication has resulted in an erroneous charge of $202.76 for not returning the rental on 3/22/24. As the designated contact person and policyholder, i should have been informed directly. I called for updates on 3/12 & 3/19/24 and spoke with Marilyn.
Customer Service - 0.5/5.0 -
see previous answer