Crash Champions #0826 Great Falls Dwtn
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
It looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0 -
Well, I would not rush out to recommend them albeit the spank new shop with window bay for watching repairs is pretty cool as are all of the new facilities in general. Despite numerous obfuscations on return time and the mix-ups about costs Lance and Ebony were personable and friendly so that is a definite plus.
Repair Quality - 3.5/5.0 -
I know we are discouraged from being fully honest—the team wanting all 10s but I offer frankness in hopes of improving Crash Champion service.
Customer Service - 3.5/5.0 -
Again, I am rating based on the actual experience rather than to just give this body shop a “good feeling” score. As a professor, I understand how less than perfect ratings are not ideal—but it does help to improve one’s customer service skills.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Staff were professional and caring.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent Job! I had no idea anything was wrong. Looks Amazing thank you again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Service, finished vehicle earlier expected!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work, thank you!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The car was repaired successfully and looks like nothing ever happened. The team at Crash Champions also provided good customer service throughout the process. My only concern was the length of time the repair took. The process lasted more than a month, and the lack of communication between my insurance company and the repair shop was frustrating. I often received conflicting information depending on who I spoke with, which made it difficult to get clear updates on the status of the repair. Overall, I am satisfied with the quality of the repair and the customer service, but better communication and coordination between the insurance company and repair shop would have made the experience much smoother.
My Experience - 5.0/5.0 -
They did a great job and I even got my jeep back a day early.. I will tell everyone I know to go to you.. thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a wonderful job on my car and even competed it a day sooner than expected
Customer Service - 5.0/5.0 -
It was great that they texted me along the way telling me what was happening
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff communicated well through out the process of repairing my vehicle. The repair was done in a timely manner.
Customer Service - 5.0/5.0 -
Staff was professional, friendly and courteous.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I absolutely would one of the best experiences I've ever had with an auto repair
Repair Quality - 5.0/5.0 -
Excellent!
Customer Service - 5.0/5.0 -
Excellent communications. I got right on the job. The facility is top notch as was the work done on our vehicle. Couldn't be any happier
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for being friendly, positive, and professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Awesome place! Quality work, Friendly, helpful people! Wouldn’t go anywhere else! Thank you for a great experience!