Crash Champions #0829 Howell Mill
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
This was my first experience, they came highly recommended and they did an amazing job on my body work then they guaranteed me with a life time warranty. The people were really nice they kept me informed on how progress was coming along and it was done in a timely manner. Thanks Selma 👍🏾
My Experience - 5.0/5.0 -
Frank and team were amazing! Best in class customer service and speed. Thank you for everything!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 0.5/5.0 -
Very unprofessional customer service. They left dirt on my car walls and ceiling. They tried to charge me something I am not supposed to pay and argued with my insurance company about it, even though eventually they found out they were wrong. They also made charges for work that didn't need to be done.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quick repairs and am very happy with the repair. A special Kudos to the my consultant. Super job of keeping me informed on the repair progress. On top of that, he met me after hours on a Saturday which blew me away. As a claims manager with Farmers Insurance, I’ll definitely let my team push our customers to Crash Champions!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am not feeling so well right now and I haven’t really booked at the car. I drove home and parked it when I get a chance I will contact you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Incredible service! Team is professional and kind
Customer Service - 5.0/5.0 -
Amazing service! And friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for continually updating me regarding my repair. The staff was extremely thorough and your partnership with Enterprise Rental helped make this experience much smoother than anticipated.
My Experience - 5.0/5.0 -
The car looks fantastic after the repair and detailing!
My Experience - 5.0/5.0 -
Frank was beyond helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The whole process went well. There was very good communication throughout the entire repair process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Cornelius was very professional and kind! He kept us updated almost daily with the entire process and my car was returned so clean and repairs looked seamless. Kudos to Corenlius and the Crash Champions Team ! Thank you!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0 -
Though the shop was communicative, I did have some unfortunate experiences with a chatbot receptionist that slowed down the process. Also, the shop did not look for potential internal damage to my vehicle despite this being discussed during the initial estimate call until it was time for me to pick up the car. It all worked out in the end, but it would have been good for that to occur sooner in the process.