Crash Champions #0847 Town Center
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for the great job and service!
My Experience - 5.0/5.0 -
The repairs are excellent and the employees were very helpful. Laura was particularly Knowledgeable and kind. It was a satisfactory experience in all ways.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication levels!
My Experience - 5.0/5.0 -
Did a nice job with my repair
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great work! Super professional, friendly service. My estimate/service rep could not have improved. Only complaint was no sweetener, only sugar in the free coffee nook! Lol!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything looks great!
Customer Service - 5.0/5.0 -
Laura was great and very helpful
Returned Clean
My Experience - 5.0/5.0 -
I truly appreciate the highest level of care and communication that I received during my car repair process. From checkin at the front desk, car rental options, pick up, and everything in between. I was treated in a professional manner every step of the way. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It was an overall smooth process from beginning to end
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great service and great company.
Repair Quality - 5.0/5.0 -
Great customer service and the work done was quick and excellent! I’m super satisfied with my experience with the crash champions!
Customer Service - 5.0/5.0 -
Customer service was 10/10. Super easy to talk to everyone and everything was detailed and easy to follow and track
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
Depends on the reason that I would be giving a recommenation.
Repair Quality - 4.5/5.0 -
Good job, car looks good.
Customer Service - 2.5/5.0 -
Front desk woman was rude and indifferent with me. She kept asking me the same question over and over because I was not giving her the response she wanted. I left that first day and took care of getting an appointment myself. When I returned for the estimate, she looked at me and said, “wait in the lounge.” Without another word, although she recognized me. Next day I came back to add a couple of other cosmetic treatments. I asked why the car wasn’t in the shop “next day” like I had been told. It was still on the lot where I had parked it. The estimator asked the manager to come out and speak to me about the additional work I wanted done. I explained the crash situation to him, like I had tried to do with the receptionist two days earlier. He said, “So you will be paying cash for whatever is not covered?” When I said, “Absolutely, 100%.” The receptionist was suddenly cordial and helpful to me for the rest of my contact during the repair. I even called her my “new friend” and she laughed. I enjoyed how the relationship ended, and I gave her my Am Express card to pay the $4,300.00 bill. The first day almost sent me elsewhere.