Crash Palace Collision Center

4.9 (798reviews)
94%
1217 US Route 4 East,  Rutland,  VT  05701

In operation 18 years.

Crash Palace is a family owned and operated, full service, fully I-CAR Gold accredited body shop. Operating since 2008, our goal has been to provide the highest level quality of service and repairs to all of our customers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 4:30 pm
Tue 8:00 am - 4:30 pm
Wed 8:00 am - 4:30 pm
Thu 8:00 am - 4:30 pm
Fri 8:00 am - 12:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (798)

Likely to Recommend

I really liked the friendly service. They really put a lot of effort into making sure the car got back to me in excellent condition.

Repair Quality

It handles better than it did before the accident and looks brand new.

Customer Service

I am extremely happy with how great my car looks and handles since getting it back from them.

My Experience

The staff is friendly, knowledgeable and professional. The work done on my car is excellent. Highly recommended!

Likely to Recommend

Repair Quality

Customer Service

They are very friendly and approachable, and got the work done promptly. It is a good business.

Likely to Recommend

Repair Quality

Excellent work & happy they didn’t settle for what insurance company wanted in terms of cheaper repair.

Customer Service

Very detailed explanation & fast exchange of rental car for my car when done. Made it very convenient.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Nice work

Customer Service

Repairs seem to very well done .inside of car was. Covered with shredded paper might have been done at dealership

Likely to Recommend

Repair Quality

Customer Service

I am satisfied with the service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

CJ was very accommodating to ordering the needed parts so that my repairs could be completed on time per his estimate. He was very pleasant to work with, and his staff made the damages look new again.

My Experience

Great service!

Likely to Recommend

Repair Quality

Customer Service

Great job on my car. Service was wonderful

My Experience

Missing screws & clips in both passenger & driver side rear wheel wells after rear bumper replacement.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

One tire was replaced and I feel like at least two tires replaced on the rear end would have been a better move but I’m sure the shop was working within my insurances budget and they were on a leash and couldn’t make the right decision

Likely to Recommend

Absolutely

Repair Quality

Great body repair and accurate paint match

Customer Service

All around good company, office and shop

My Experience

Likely to Recommend

Repair Quality

Customer Service

Lack of communication on why repair was taking so long (back ordered part) seems inexcusable. Lack of shop initiated communication to me continued following each of several phone calls from me. Re: overheating - in their defense, they did come and get the car in order to effect a solution, albeit with a puzzling inability to find the address given them. And transported it to a nearby tire shop so that I could recover my snow tires before it left the state. So there's that. They promised to ship the back ordered part to the new owner once it arrives. Their efficiency on this promise is yet to be determined.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

It took awhile to get the insurance company to cover all damages and as soon as they had the go ahead they were quick and finished with a great job. A+++. CG was instrumental in providing a great quality finished product.

Customer Service