Crash Palace Collision Center

4.9 (798reviews)
94%
1217 US Route 4 East,  Rutland,  VT  05701

In operation 18 years.

Crash Palace is a family owned and operated, full service, fully I-CAR Gold accredited body shop. Operating since 2008, our goal has been to provide the highest level quality of service and repairs to all of our customers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 4:30 pm
Tue 8:00 am - 4:30 pm
Wed 8:00 am - 4:30 pm
Thu 8:00 am - 4:30 pm
Fri 8:00 am - 12:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (798)

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My Experience

I am happy with the repair, it looks good, my front window was not cleaned well, it so smudged, especially on repair side, and your receptionist needs customer service training, she isn’t at All nice or understanding on the phone and when I picked up my car she didn’t acknowledge I was standing there while she was handling personal business on the phone. When I asked about my key, “I know”, no smile

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Amber is a wonderful employee. She listened to our concerns and is doing everything to rectify the issues.

Repair Quality

A dent is still present, molding is bent, and clips to wind guards are missing. We are currently working to resolve the issues

Customer Service

Some items were not addressed but Amber is working with us to resolve them. She’s wonderful

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Repair Quality

The communication was great, the delay to schedule and wait for parts was a little frustrating though and our battery was dead when we went to pick it up. As it was after hours that was a little difficult -but Amber was great-so responsive and helpful

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it seemed to take a long time to do the repairs

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My Experience

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My Experience

Body work is great. I had to work on the headlights to get them positioned properly

My Experience

Great work. Thanks!

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My Experience

Good staff,,knew their stuff,,smooth process Good workmanship, done in a timely manner. Pleased with whole experience ☺️

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My Experience

horrible customer service, no communication, fitment and finish of the completed work is subpar at best

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Customer Service

no communication, poor customer service, subpar workmanship