Crest Collision Center

4.9 (1,047reviews)
100%
4611 Manhattan Beach Blvd.,  Lawndale,  CA  90260
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In operation 43 years.

Open for more than 35 years, our independent collision center has a solid reputation, built on expertise, honesty, and impeccable service. With a team of certified professionals, Crest Collision Center is known for doing superior work in a timely and efficient manner. Our commitment to our customers is absolute, as we place their needs and safety in front. Utilizing exceptional skill and auto body knowledge with advanced technology and techniques, we make sure you vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers from round the greater South Bay, Hawthorne, Lawndale, Gardena and Torrance area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car
Call
Email

Reviews (1,047)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering outstanding repair quality, with many noting their vehicles looked brand new upon return, featuring flawless paint matching and immaculate bodywork. The team receives high marks for proactive, transparent communication, keeping customers informed at every stage via calls and texts. Timeliness is a recurring highlight, with numerous customers pleasantly surprised to receive their vehicles ahead of schedule. The friendly, professional, and accommodating staff atmosphere is frequently commended. A few customers noted areas for improvement, including wishing for more proactive communication during the repair process, occasional minor delays, and some post-repair issues that required follow-up visits.
AI-Generated from reviews written in the last 12 months
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"... he was incredible, kind and explained the process. I felt like the staff really cares about every customer. My car is repaired and running great!" Read more
"The work done on my car was exceptional. From the moment I scheduled to bring it in to the moment I picked ..." Read more
"Some of the best customer service Ive had - very grateful for the communication and team. Hope to not be back ..." Read more
"... transparent and convenient everything was for me. I am extremely satisfied with the quality of work on my car. I hope I dont have to come back since that would ..." Read more
"... stress-free, and everything was completed right on schedule. I picked up my car today, and it looks absolutely perfect. You would never know it had been in an accident. ..." Read more
"This team was awesome. They even got the work finished a week early. I would come here again and recommend to a friend."
"Kept me updated daily, Finished ahead of schedule, and even buffed out some other dings on my car"
"... from start to end. Work was done extremely well. Completed repairs ahead of schedule I highly recommend this shop." Read more
"Day late and warned of possible second day"
"Clear and concise updates without being obnoxious."
"... service and keeping me informed during the process. Your clear communication made it easy to follow the progress and staying well informed. Thank you!" Read more
"... working with you guys was a breath of fresh air. Communication was very timely and effective, the repairs weee top quality and done very quickly, and everything ..." Read more
"There was no communication for almost two weeks. I had to keep calling for updates"
"Would have preferred a little more communication in the beginning on timing ."

My Experience

excellent customer service from staff. carl was very attentive and helpful

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent service. Will always recommend and will be sure to use again if needed. Thank you

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They were very professional and organized. And worked with my situation with insurance and when I picked up my car, I was especially excited just leave the rental car with them. Everybody on the team was great and my car looks fantastic. Thank you, Crest!

My Experience

You guys do perfect work always thank you

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Quality job on time

My Experience

Great patience, great service, and great repairs..

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

William was super courteous the entire time. He called through every update with honest and accurate reports. The car was well taken care of, clean, and felt finely tuned driving it from the center to my home. The staff at the center were all so kind, knowledgeable, and accommodating as well. Thank you Crest Collision.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Honestly I have no negative comments. Crest was very communicative and clear with what they were doing and when the care would be ready. They also did it in a timely manner with a good attitude! Everyone there was so friendly!! Miguel especially was super helpful! Most importantly the work is amazing and the repairs look perfect! I’m extremely satisfied with my recent repair and would definitely return to and recommend crest to others in the future!

My Experience

Always the best experience when I take my vehicle to Crest collision center

Likely to Recommend

I would recommend service to anyone seeking repair

Repair Quality

Service was prompt and precise. They keep me up to date on the status of the repairs . The agents were all very professional, very accommodating and polite. The two times I’ve been there service was exceptional

Customer Service

Exceptional service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

That's easy, it was a job well done!

Likely to Recommend

Definently!

Repair Quality

Overall, great experience. Took the car in got it fixed in a couple weeks, no issues. Definitely recommend.

Customer Service

Amazing

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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