Cross Island Collision

4.9 (904reviews)
98%
226-12 Jamaica Ave,  Floral Park,  NY  11001
Bot
Shop AssistantSparkles

In operation 50 years.

Cross Island Collision is a trusted, family-owned auto repair shop that has been proudly serving the community for over 49 years at the same location under the same family ownership. Specializing in car body repairs, we handle everything from minor dents and scratches to extensive collision damage, ensuring your vehicle looks and performs as good as new. Our skilled technicians use the latest tools and techniques to deliver top-quality workmanship with precision and care. At Cross Island Collision, we take pride in our commitment to excellence, offering a lifetime guarantee on all our repairs for your peace of mind. We treat every vehicle as if it were our own, building lasting relationships with our customers through honesty, integrity, and exceptional service. Your car is in expert hands with us!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • MasterCard
  • Visa
  • Cash
Languages
  • English
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 2:00 pm
* Holiday hours may differ.

Reviews (904)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The team received strong recognition for professional, courteous, and empathetic customer service. Regular text and call updates were highlighted as a key strength, keeping customers informed throughout the repair process. Several customers appreciated vehicles being completed ahead of schedule, and thoughtful extras like interior cleaning added to overall satisfaction. A few customers noted repair times were longer than expected, and isolated concerns such as app date discrepancies and a keyless entry issue post-repair were mentioned directly by customers as areas needing attention.
Select to learn more
"The work done on my vehicle exceeded my expectations."
"Excellent and professional work was done on my car. They made the process so much easier. Friendly and ..." Read more
"The work was awesome and beyond my expectations. Thank you all so very much for a job well done."
"... accommodating, respectful, pleasant and courteous. Their work is excellent, thank you very much." Read more
"The repair work on my car was done very well. I appreciate the extra customer service with detailing ..." Read more
"Truly great customer service. They were communicative, helpful, and patient with all of my questions!"
"... did the repairs on time. Nice people to deal with…always available to update me on progress" Read more
"... is amazing. My Volvo looks new. The team was also great at communication - keeping me updated, answering my questions. A great experience." Read more
"... updates were useful. But there was an issue that the car was not ready when the app said it would be, but when I called, I was given a different date." Read more
"They did a wonderful job as usual. We are very pleased with the communication we had through the process"

Likely to Recommend

Repair Quality

Wonderful people, even better service the quality of the repairs are second to none. Huge thanks to Larry for everything.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thank you so much for a great work on my vehicle. Your performance exceeded my expectations and I’m impressed. You deserve not only a thumb 👍up, but two 👍👍thumbs up.

Likely to Recommend

Due to a job well done

Repair Quality

The work was awesome and beyond my expectations. Thank you all so very much for a job well done.

Customer Service

All services met my expectations

Likely to Recommend

Repair Quality

Excellent service, great job!!!!

Customer Service

great

My Experience

They did the repairs on time. Nice people to deal with…always available to update me on progress

Likely to Recommend

Repair Quality

The shop did the work in a timely manner...great people to deal with

Customer Service

they were always available to answer questions

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Excellent service!

Customer Service

Likely to Recommend

Repair Quality

It’s now a week after I picked up my car and my car looks and runs great. They really did a great job.

Customer Service

My Experience

I will refer all my relatives and friends to Cross Island Collision. They are the best friendly people ever.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

I am so happy i took my Ranger Rover to Cross Island Collision to be repaired. They are courteous, honest and trustworthy. I will recommend. I will recommend any i know to Cross Island Collison. Again I am so so satisfied. Thank you guys. Take care and stay well.

Likely to Recommend

Repair Quality

The repair work on my car was done very well. I appreciate the extra customer service with detailing my car and the special gift in my trunk. Overall I was extremely satisfied.

Customer Service

I appreciate their service.

My Experience

Likely to Recommend

Repair Quality

Excellent they gave me a date when work would be completed, and it was.

Customer Service

My Experience

David & Larry are truly amazing and make sure you are thoroughly happy with the finished product!!! I've been here before and still they are thoughtful and caring! Thank you!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

100%

Repair Quality

Excellent and professional work was done on my car. They made the process so much easier. Friendly and efficient service! Very happy and grateful for the work that was done.

Customer Service

Excellent customer service!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Work was completed on time. They worked with me on my rent a car. My car looks new.

My Experience

Good job