Crossroads Collision

4.8 (428reviews)

97%

(603) 669-3368

733 Mast Rd., Manchester, NH 03102

97%

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733 Mast Rd.
Manchester, NH 03102

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About Crossroads Collision

See Photos

733 Mast Rd.
Manchester, NH 03102

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Apply for Financing

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 18 years.

CrossRoads Collision Center Powered by VIVE is state-of-the-art collision center in the heart of Manchester. Our team of highly trained professionals, from friendly customer care associates to knowledgeable estimators, are here to assist you every step of the way. Our technicians undergo continuous training to ensure your vehicle is always repaired properly. Being people-first, your safety and satisfaction are our top priority.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair
On-Site Car Rental

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (428)

Sort By:
Newest
Rating

393 Customers Rated

5 Stars

81.1% Complete

(347)
4 Stars

7% Complete

(30)
3 Stars

1.4% Complete

(6)
2 Stars

1.2% Complete

(5)
1 Star

0% Complete

(0)
< 1 Star

1.2% Complete

(5)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for exceptional service quality, with many highlighting the professional and friendly staff who go above and beyond expectations. The repair work receives outstanding reviews, with customers frequently noting their vehicles look brand new after repairs. Communication stands out as a major strength, with regular updates throughout the repair process and responsive customer service. While most repairs are completed on time, some customers experienced delays due to parts availability, though the shop maintained good communication about these delays. Additional services like vehicle detailing and rental car coordination are highly appreciated. The shop has built strong customer loyalty with many repeat customers and recommendations.

Select to learn more

Service Quality
Communication

"Fast friendly service, and did a great job. Highly recommend ."

"Great customer service and expert craftsmanship."

"... They communicated each step the car went through. My car looks brand new again!" Read more

"Amazing customer service and top of the line workmanship. Will recommend in the future."

"Nice job as always - Im a frequent flyer."

"Crossroads was great! They communicated each step the car went through. My car looks brand new again!"

"I loved the updates.. when I called, I had all my questions answered. It was timely. The results on ..." Read more

"Excellent communication and finished ahead of schedule! Great job on the work as well"

"Great communication! High quality work! Amazing attention to detail!! And they inadvertently fixed a squeaking ..." Read more

"I had to call every time to get status updates, no emails, no texts no calls."

Service Quality
Communication

Service Quality
Communication

"Fast friendly service, and did a great job. Highly recommend ."

"Great customer service and expert craftsmanship."

"... They communicated each step the car went through. My car looks brand new again!" Read more

"Amazing customer service and top of the line workmanship. Will recommend in the future."

"Nice job as always - Im a frequent flyer."

"Crossroads was great! They communicated each step the car went through. My car looks brand new again!"

"I loved the updates.. when I called, I had all my questions answered. It was timely. The results on ..." Read more

"Excellent communication and finished ahead of schedule! Great job on the work as well"

"Great communication! High quality work! Amazing attention to detail!! And they inadvertently fixed a squeaking ..." Read more

"I had to call every time to get status updates, no emails, no texts no calls."

David (Mercedes-Benz owner) reviewed 7/30/26

Everyone was great and so friendly and my vehicle was finished sooner than promised! Great experience.

Justin (Toyota owner) reviewed 7/30/26

As always, a perfect repair done timely. Thank you!

Excellent professional knowledgeable staff

Jon (Nissan owner) reviewed 7/30/26

Heidi (Buick owner) reviewed 7/30/26

Thank you so much for taking the time to care for my vehicle. The scratches, scrapes, dents, and dings are all gone and in it's place is something shiny and like new! I love my car and hope to love it many more years!

Steve (Audi owner) reviewed 7/28/26

I appreciated all the status updates. The team at Crossroads made the process easy. First-class team. I am very happy with the end results. Thank you.

Janice (Cadillac owner) reviewed 7/27/26

I was worried about my car but the txt I received every few days with progress reports was great I am completely happy and satisfied with the workmanship.

Jim (Ford owner) reviewed 7/26/26

Roberta (Mercedes-Benz owner) reviewed 7/23/26

This shop has consistently provided great service, everyone is super nice and helpful Completely satisfied

Extremely happy with the work that was done

Heidi (Subaru owner) reviewed 7/20/26

I love my 10 year old car and trust Crossroads Collision to bring it back to brand new condition. I was first introduced to them when commuting to/from Boston so that I could stay ahead of the inevitable damage from Boston roads and Boston drivers and have trusted them ever since. Even after the sale of the company, the staff has remained and continued to do outstanding work!

See my prior comment

Andre (Toyota owner) reviewed 7/20/26

Professional. Kept me updated. Appears to have done a very good job. Won't know for a thousand miles.

Jaylee (Subaru owner) reviewed 7/18/26

Randhy (Toyota owner) reviewed 7/17/26

Hello, I recently had the bumper on my car repaired at your shop. Unfortunately, I noticed that the repair was not completed properly. One side of the bumper is misaligned and sticks out, so it doesn’t fit correctly.

Ben (Toyota owner) reviewed 7/16/26

Top work and quick turnaround.

Sarah (Ford owner) reviewed 7/14/26

Helene (Honda owner) reviewed 7/13/26

Excellent job and service. WOULD HIGHLY RECOMMEND THEM!!!

Would highly recommend them.

Joshua (Honda owner) reviewed 7/9/26

Rebecca (Jeep owner) reviewed 7/6/26

Heather (Nissan owner) reviewed 7/2/26

Andrea (Subaru owner) reviewed 6/29/26

Wonderful service! What a fun and wonderful crew!

Tiffany (Toyota owner) reviewed 6/29/26

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If your vehicle has been in a storm, call your auto insurance company or agent first to report the damage. Take photos of the car where it was damaged, including any branches, water damage, mud or other elements.

Crossroads Collision

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Schedule an estimate appointment

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About Crossroads Collision

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Schedule an estimate appointment

Reviews (428)

393 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 0.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0