Crossroads Collision

4.8 (443reviews)
97%
733 Mast Rd.,  Manchester,  NH  03102
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Shop AssistantSparkles

In operation 18 years.

CrossRoads Collision Center Powered by VIVE is state-of-the-art collision center in the heart of Manchester. Our team of highly trained professionals, from friendly customer care associates to knowledgeable estimators, are here to assist you every step of the way. Our technicians undergo continuous training to ensure your vehicle is always repaired properly. Being people-first, your safety and satisfaction are our top priority.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (443)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its high-quality repairs, with many noting their vehicles looked brand new upon return. The team receives strong recognition for professionalism, friendliness, and expert craftsmanship. Regular status updates via texts, emails, and calls are frequently highlighted as a standout feature. Timeliness is generally well-regarded, though some customers noted delays, often attributed to parts availability, with the shop proactively communicating setbacks. A few customers mentioned quality issues requiring return visits and wished for more proactive communication on repair timelines. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop.
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"Great customer service and expert craftsmanship."
"Amazing customer service and top of the line workmanship. Will recommend in the future."
"All was perfect, assessment of damage and cost. Pickup was easy . Communication was Great workmanship ..." Read more
"Not only are they experts in repairing damage done to my vehicle but I was able to rent a car with Enterprise, a service ..." Read more
"Had to bring the vehicle back in for quality issues - 3 problems found. When I brought it back in, 2 of the 3 issues were ..." Read more

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Customer Service

Returned Clean

My Experience

We loved the text updates throughout. Car looks great and brand new all shiny and clean. Thank you!!

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Returned Clean

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Very professional and prompt

Customer Service

Communication with me was excellent

Returned Clean

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Returned Clean

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Repair Quality

They did a great job and got it done on time. I would highly recommend them because they are pros.

Customer Service

The staff was pleasant and informative.

My Experience

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Everything was great. Work was completed ahead of schedule

Customer Service

My Experience

The driver door seal is disconnected

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Returned Clean

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Looks great!

Customer Service

Thank you that was easy and convenient!

My Experience

Everyone was great and so friendly and my vehicle was finished sooner than promised! Great experience.

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Returned Clean

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Repair Quality

As always, a perfect repair done timely. Thank you!

Customer Service

Excellent professional knowledgeable staff

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Repair Quality

Customer Service

Returned Clean

My Experience

Thank you so much for taking the time to care for my vehicle. The scratches, scrapes, dents, and dings are all gone and in it's place is something shiny and like new! I love my car and hope to love it many more years!

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Repair Quality

Customer Service

Returned Clean

My Experience

I appreciated all the status updates. The team at Crossroads made the process easy. First-class team. I am very happy with the end results. Thank you.