Crown Collision Center - Bristol

4.9 (1,242reviews)

99%

(401) 253-3400

100 Broadcommon Rd., Bristol, RI 02809

99%

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100 Broadcommon Rd.
Bristol, RI 02809

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About Crown Collision Center - Bristol

See Photos

100 Broadcommon Rd.
Bristol, RI 02809

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Apply for Financing

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 36 years.

Quality repairs offered by ICAR trained technicians using the most up to date equipment.We follow OEM procedures on every car.We prioritize each and every customer and ensure that they are completely satisfied with their experience in our facility.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

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Website

Reviews (1,242)

Sort By:
Newest
Rating

938 Customers Rated

5 Stars

64.7% Complete

(803)
4 Stars

6.8% Complete

(85)
3 Stars

1.6% Complete

(20)
2 Stars

0.7% Complete

(9)
1 Star

0.2% Complete

(2)
< 1 Star

1.5% Complete

(19)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for outstanding service quality, seamless communication, and timely repairs. Many highlight the exceptional professionalism of the front desk and staff, noting they were kept informed at every stage through text updates, calls, and emails. Repair quality is frequently described as flawless, with cars returned looking brand new, often with complimentary interior and exterior detailing that exceeded expectations. Customers appreciate the stress-free coordination with insurance companies and rental car arrangements. Several customers noted completing repairs ahead of schedule as a standout positive. A few customers mentioned isolated improvement areas directly from their experience, including an unfinished small part order, an incomplete dent repair, occasional delays, and rare instances where text update systems did not function correctly.

Select to learn more

Service Quality
Timeliness
Communication

"My car looks like new! Repair quality was outstanding. The technicians were clearly skilled, the paint match was perfect and everything was completed ..." Read more

"Their work is beyond excellent. Pleasant to deal with and true autobody craftsmen."

"Amazing, excellent communication, skilled and knowledgeable service. Excellent from drop off to pick up."

"Fast, efficient, courteous and professional. A+ in all categories."

"... Center. They did an amazing job repairing my car, and they went above and beyond by completely cleaning the inside before returning it to me! I wasn't expecting that ..." Read more

"It was actually 5 days earlier than the expected due date."

"Was done 4 days early great service"

"... work was high quality and the service exemplary. The job was completed earlier than originally expected." Read more

"Was originall quoted September 11th but they got it to me much quicker then that"

"... than I first thought they would be. Consequently my car was at Crown Collision for the entire month of June. The holdup may have been the result of the insurance ..." Read more

"Texts, emails, phone calls. They were excellent at keeping me up to date."

"Fantastic communication and car drives beautifully. Excellent experience. I would recommend again. Third ..." Read more

"... the workers in the back I was treated really well I really liked the updates on my phone It saved me time and energy to know what was happening so that I could work my ..." Read more

"Communication exceeded expectation."

"... professional, and competent. The work was done well, and we were frequently apprised of the progress being made. We would definitely return to Crown, though of course ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"My car looks like new! Repair quality was outstanding. The technicians were clearly skilled, the paint match was perfect and everything was completed ..." Read more

"Their work is beyond excellent. Pleasant to deal with and true autobody craftsmen."

"Amazing, excellent communication, skilled and knowledgeable service. Excellent from drop off to pick up."

"Fast, efficient, courteous and professional. A+ in all categories."

"... Center. They did an amazing job repairing my car, and they went above and beyond by completely cleaning the inside before returning it to me! I wasn't expecting that ..." Read more

"It was actually 5 days earlier than the expected due date."

"Was done 4 days early great service"

"... work was high quality and the service exemplary. The job was completed earlier than originally expected." Read more

"Was originall quoted September 11th but they got it to me much quicker then that"

"... than I first thought they would be. Consequently my car was at Crown Collision for the entire month of June. The holdup may have been the result of the insurance ..." Read more

"Texts, emails, phone calls. They were excellent at keeping me up to date."

"Fantastic communication and car drives beautifully. Excellent experience. I would recommend again. Third ..." Read more

"... the workers in the back I was treated really well I really liked the updates on my phone It saved me time and energy to know what was happening so that I could work my ..." Read more

"Communication exceeded expectation."

"... professional, and competent. The work was done well, and we were frequently apprised of the progress being made. We would definitely return to Crown, though of course ..." Read more

Frank (Hyundai owner) reviewed 9/22/26

The car was delivered in perfect condition. It was delivered when they said it was going to be delivered on September 22nd. We could not be more pleased. If we could score them 100 we would score them 100

Ann (Lexus owner) reviewed 9/21/26

The team did a great job keeping me informed every step of the way

Mark & Michele (GMC owner) reviewed 9/21/26

Steve (Toyota owner) reviewed 9/21/26

Richard (Chevrolet owner) reviewed 9/21/26

Very happy to get my car back. It looks awesome. Thank you.

Looks great

The doors came out awesome

Raymond (Honda owner) reviewed 9/21/26

Car looks brand new and was finished ahead of estimated time

Office personnel were friendly and helpful. Work was completed earlier than estimated. Car looks as if nothing happened to it and it drives well.

Lucy was friendly and helpful.

Robin (Toyota owner) reviewed 9/18/26

Highly recommend. Will use Crown Collision for all my auto body needs. Thank you!

Great job on my car. Very attentive. Good communication throughout. Highly recommend

Very good team at Crown. Customer service top notch.

Patrick (Toyota owner) reviewed 9/17/26

Great service from Lucy and team.

Thy do a great job.

Christine (Honda owner) reviewed 9/16/26

Completely satisfied

Mary Jane (Subaru owner) reviewed 9/12/26

Anonymous (Toyota owner) reviewed 9/11/26

The owner David James Neruda is completely satisfied with the repairs that Crown Collision made to my car!

Karen (Toyota owner) reviewed 9/11/26

I am satisfied with the quality of the work and was very pleased that the work was done on time.

Michael (Toyota owner) reviewed 9/10/26

Excellent service taking care of my truck. Lisa at the counter was very clear and specific and she made sure I understood the entire repair process. I am very satisfied!

Highly recommended

Excellent service

Tom (Mercedes-Benz owner) reviewed 9/7/26

Great job

Nice paint job

Thatiana (Hyundai owner) reviewed 9/7/26

John (Audi owner) reviewed 9/7/26

Anne (Honda owner) reviewed 9/5/26

You made the process as easy as possible to get through. You were helpful with the rental. Communication through texts was helpful and the car was repaired with high quality. Thank you.

Kimberly (Jeep owner) reviewed 9/3/26

I'm super satisfied with the work they did on my Jeep but a bit disappointed on the scratches on the soft top windows that were not there before the work.

Everyone was super friendly and professional

Nuno (Ford owner) reviewed 8/31/26

Hugh (Volvo owner) reviewed 8/27/26

Excellent and quick service.

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It's not advisable to drive your car to an auto body repair shop if you see fluids leaking, the steering or suspension feels misaligned, the car is making an unusual noise after an accident, or if an air bag was deployed.

Crown Collision Center - Bristol

Get an AI powered repair cost prediction

Schedule an estimate appointment

Explore easy payment plans powered by Sunbit

About Crown Collision Center - Bristol

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (1,242)

938 Customers Rated

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0