Crown Collision Center - Bristol

4.9 (1,224reviews)

99%

(401) 253-3400

100 Broadcommon Rd., Bristol, RI 02809

99%

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100 Broadcommon Rd.
Bristol, RI 02809

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About Crown Collision Center - Bristol

See Photos

100 Broadcommon Rd.
Bristol, RI 02809

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Apply for Financing

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 36 years.

Quality repairs offered by ICAR trained technicians using the most up to date equipment.We follow OEM procedures on every car.We prioritize each and every customer and ensure that they are completely satisfied with their experience in our facility.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (1,224)

Sort By:
Newest
Rating

924 Customers Rated

5 Stars

64.6% Complete

(791)
4 Stars

6.9% Complete

(84)
3 Stars

1.6% Complete

(19)
2 Stars

0.7% Complete

(9)
1 Star

0.2% Complete

(2)
< 1 Star

1.6% Complete

(19)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its outstanding service quality, seamless repair experience, and exceptional communication throughout the process. Many highlight the high caliber of repairs, with vehicles frequently described as looking brand new or better than new upon return. The team is widely commended for being professional, friendly, and knowledgeable, with numerous customers noting the stress-free experience from drop-off to pickup. Text updates throughout the repair process are frequently cited as a standout feature that kept customers informed and at ease. Timeliness is another strong point, with many repairs completed ahead of schedule, often surprising customers. The complimentary interior and exterior detailing upon vehicle return is a recurring highlight that delights customers. A few customers noted isolated concerns, including incomplete repair items, longer-than-expected wait times, and occasional communication gaps with the automated update system, reflecting areas customers feel could be further refined.

Select to learn more

Service Quality
Timeliness
Communication

"My car looks like new! Repair quality was outstanding. The technicians were clearly skilled, the paint match was perfect and everything was completed ..." Read more

"Their work is beyond excellent. Pleasant to deal with and true autobody craftsmen."

"The bodywork was flawless, as was the color match."

"Fast, efficient, courteous and professional. A+ in all categories."

"It was actually 5 days earlier than the expected due date."

"... kept me continuously updated, and did a great job. The work was even finished a week before originally estimated . I was totally satisfied." Read more

"Was done 4 days early great service"

"My car looks great!! And it was finished one week ahead of schedule, thank you!!"

"... work was high quality and the service exemplary. The job was completed earlier than originally expected." Read more

"Great communication. Friendly and honest. Timely with all of their texts and updates made the entire process ..." Read more

"... the workers in the back I was treated really well I really liked the updates on my phone It saved me time and energy to know what was happening so that I could ..." Read more

"Fantastic communication and car drives beautifully. Excellent experience. I would recommend again. Third time being ..." Read more

"... Collision were well versed, but also communicators. They let you know by text where your car is in the process. It saves calls to find out and it's incredibly helpful ..." Read more

"There was some kind of malfunction that did not provide me with any updates."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"My car looks like new! Repair quality was outstanding. The technicians were clearly skilled, the paint match was perfect and everything was completed ..." Read more

"Their work is beyond excellent. Pleasant to deal with and true autobody craftsmen."

"The bodywork was flawless, as was the color match."

"Fast, efficient, courteous and professional. A+ in all categories."

"It was actually 5 days earlier than the expected due date."

"... kept me continuously updated, and did a great job. The work was even finished a week before originally estimated . I was totally satisfied." Read more

"Was done 4 days early great service"

"My car looks great!! And it was finished one week ahead of schedule, thank you!!"

"... work was high quality and the service exemplary. The job was completed earlier than originally expected." Read more

"Great communication. Friendly and honest. Timely with all of their texts and updates made the entire process ..." Read more

"... the workers in the back I was treated really well I really liked the updates on my phone It saved me time and energy to know what was happening so that I could ..." Read more

"Fantastic communication and car drives beautifully. Excellent experience. I would recommend again. Third time being ..." Read more

"... Collision were well versed, but also communicators. They let you know by text where your car is in the process. It saves calls to find out and it's incredibly helpful ..." Read more

"There was some kind of malfunction that did not provide me with any updates."

Hugh (Volvo owner) reviewed 8/27/26

Excellent and quick service.

Tom (Mercedes-Benz owner) reviewed 8/27/26

Enjoyed working with your shop the car looks great

Anne (Honda owner) reviewed 8/24/26

You made the process as easy as possible to get through. You were helpful with the rental. Communication through texts was helpful and the car was repaired with high quality. Thank you.

Robert (Toyota owner) reviewed 8/19/26

Gina (Buick owner) reviewed 8/17/26

Wonderful customer service!! I would highly recommended-thank you

Wonderful professional staff. Kept me updated. Car looks great

James (Chevrolet owner) reviewed 8/17/26

Very professional

Exceptional service

Michael (Ford owner) reviewed 8/14/26

I had an incredible experience with Crown Collision Center. They did an amazing job repairing my car, and they went above and beyond by completely cleaning the inside before returning it to me! I wasn't expecting that level of service at all. Highly recommend them for their top-tier work and fantastic customer care!

David (Nissan owner) reviewed 8/13/26

Everything went well. I was kept informed of the status of repairs via text message. The repairs were ahead of schedule

Mary (Honda owner) reviewed 8/10/26

I already have …. many times!

Fast, professional and courteous service

Kerry (Toyota owner) reviewed 8/10/26

My one concern was met with a thorough exploration from a staff member I hadn’t met before. He showed mw how the camera was placed and explained how there was no remedy. I appreciated the explanation and time taken.

Staff was friendly and took their time when providing explanations. Professionalism showed throughout repair process!

Excellent

Sylvia (Toyota owner) reviewed 8/10/26

Barbara (Honda owner) reviewed 8/6/26

Second time getting my car repaired here, unfortunately for me. But throughout the whole process, aftermath work, and the people who work here made the whole process so easy for me! I would bring my car here for any kind of repairs again (hopefully not, but these are the people!!!) Thank you for everything!!!!

I have had two visits with Crown and I have had the best experience!! Throughout the stressful time of a collision, between the staff and the work outcome makes it a smoother process. I will always come to Crown if I ever need my car repaired again!!!

Arthur (Kia owner) reviewed 8/4/26

All repairs were 100% complete

Lawrence (Mercedes-Benz owner) reviewed 7/31/26

It was a long wait, but it was worth it! Thanks for going the extra mile to make sure the job -and all the mechanics under the pretty stuff- was done to perfection.

Janice (Nissan owner) reviewed 7/31/26

The service was Excellent !!! Special mention to John and Lucy who provided Great Service!! Our car looks outstanding!! Thank You!!!

Fabio (Toyota owner) reviewed 7/25/26

Like the texts update.

Cecilia (Subaru owner) reviewed 7/22/26

I recently recommended Crown Collision to a friend.

The work was high quality and the service exemplary. The job was completed earlier than originally expected.

Lucy at the front desk was very helpful and responsive to my concerns.

Armand (Honda owner) reviewed 7/20/26

Very professional and honest

Stephen (Toyota owner) reviewed 7/20/26

Isabel (Toyota owner) reviewed 7/18/26

Very satisfied. 5 ✨️

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I-CAR and ASE are the two most recognized auto collision repair training and certification bodies in the auto body industry.

Crown Collision Center - Bristol

Get an AI powered repair cost prediction

Schedule an estimate appointment

Explore easy payment plans powered by Sunbit

About Crown Collision Center - Bristol

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (1,224)

924 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -