Crown Collision Center - Bristol

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Beautiful job

Customer Service - 5.0/5.0 -

Done right?

My Experience - 5.0/5.0 -

Lucy was the best communicator very pleasant and efficient ! I would recommend Crown Collision to anyone needing any auto repairs

Likely to Recommend - 5.0/5.0 -

I would definitely recommend Crown Collision to my friends and family

Repair Quality - 5.0/5.0 -

Every one was efficient and easy to communicate with! I would recommend Crown collision to anyone! It was a great service

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

The repairs were more extensive than I first thought they would be. Consequently my car was at Crown Collision for the entire month of June. The holdup may have been the result of the insurance adjuster.

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0 -

Length of time for the repairs to my car to be completed.

Customer Service - 4.5/5.0 -

My car was at Crown for the month of June. The length of time may have been the result of the time of the adjustor’s examination of the damage or the extent of the repairs. I had first been told it would take two weeks.

Returned Clean

My Experience - 5.0/5.0 -

As I said in my Text, I greatly appreciated the above and beyond effort starting from Lucy having a loaner Truck arrive within minutes of me dropping off my Colorado for repairs, John immediately checking my truck in, periodic texts of repair status, Joshua replying to me with the detailed estimate, to getting the truck back to me in under 3 weeks. In better condition then before the accident seeing they detailed it. I noticed you even reinstalled the door edge guards I had installed. Thank-you all for a fantastic job. I hope I never “have to” use you again HaHaHa!!🤣

Likely to Recommend - 5.0/5.0 -

This Crown Collision branch was awesome and I’d recommend them to anyone.

Repair Quality - 5.0/5.0 -

I reported my accident to my insurance company and told them I would be using Crown Collision. Soon after I received a call from Lucy at Crown and everything was taken care of. A rental Truck was brought to Crown when I dropped off my Truck, I received periodic updates and the truck was completed in less than 3 weeks repaired and detailed. Awesome service. I highly recommend them.

Customer Service - 5.0/5.0 -

I reported my accident to my insurance company and told them I would be using Crown Collision. Soon after I received a call from Lucy at Crown and everything was taken care of. A rental Truck was brought to Crown when I dropped off my Truck, I received periodic updates and the truck was completed in less than 3 weeks repaired and detailed. Awesome service. I highly recommend them.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I had never been in an accident before or had to take my car to a collision center Crown collision was very nice and reassuring and communicated very well with updates on my car. The car is driving well and feel like a new car. Thank you

My Experience - 5.0/5.0 -

Very impressed from my first consultation to completion of work! Would highly recommend.

Likely to Recommend - 5.0/5.0 -

Best Auto body repair shop I have ever dealt with

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Lucy rocks!

Returned Clean

My Experience - 5.0/5.0 -

Excellent experience with Crown Collision! Their communication was outstanding, the customer service was exceptional, and they made a stressful situation so much easier by handling everything, including setting up my rental car. Best of all, my car looks brand new—I couldn’t be happier with the quality of the work. I highly recommend them!

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Already have!

Repair Quality - 5.0/5.0 -

Very responsive and helpful throughout the process

Customer Service - 5.0/5.0 -

Outstanding. Lucy was terrific

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great job

Customer Service - 5.0/5.0 -

Great

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Crown did a great job.

Customer Service - 5.0/5.0 -

They responded to all my questions promptly.

Returned Clean

My Experience - 5.0/5.0 -

Car was repaired like new, thank you!

My Experience - 5.0/5.0 -

Thank you, car looks great.

Likely to Recommend - 5.0/5.0 -

Happy to recommend the business.

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

I appreciated the great job that Crown did on the damage to my car, smooth coordination with my insurance company and returning my repaired car when it was promised. Thank you!

My Experience - 5.0/5.0 -

Everything was flawless!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Crown does a flawless service

Customer Service - 5.0/5.0

Returned Clean

My Experience - 0.0/5.0 -

Upon pickup, discovered a chip in newly painted front bumper. Tailgate work was not done, (said it was because of the short time line that they would not have the trim pieces in time to complete the tailgate but was not told that when dropping off the truck or during the week while it was there. When leaving I discovered the marker lights on the right bedside were not working. Must’ve been unplugged while performing the work. Returned to location for a tech to fix. Going to reschedule an appointment to have front bumper chip fixed and tailgate completed. Paid in full already but now need to drop truck off for additional two days.