Cua Refinishing Co.
Cua Refinishing Co., Inc. was established in 1946 by Mr. Dominic J. Cua and is presently owned and operated by his son and daughter-in-law, James E. Cua and Jennifer J. Cua. The company has maintained a fine reputation through the years and has earned much respect from the community. Our mission for being in business and our ultimate goal is to provide the finest auto body repair work in the Dover-New Philadelphia area and to ensure that our customers are 100% satisfied. We owe immense credit to our employees for helping us reach our goal. Therefore, it is the duty and privilege of our employees to help satisfy our customers, maintain our reputation, and retain the respect that our shop has gained over the years.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
GREAT JOB! AS USUAL!! THANKS!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You guys worked fast and everything looks like nothing ever happened! Thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The windshield washer tank is also broken. It was fine before I hit the deer. When I picked up my truck the washer fluid alarm was on in the truck so I filled it this weekend and it poured out the bottom through a hole so it needs repaired or replaced. I will call you and the insurance company Monday to arrange the repair.
Likely to Recommend - 4.0/5.0
Repair Quality - 2.5/5.0 -
Repairs currently not yet complete. When picking up vehicle not all damage had been properly fixed. Another time has been set up to finish repairs.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I tell everyone where I get work done on my car
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kept me up to date
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Exceptional service. I will always recommend. Thank you!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
It depends on how picky they are. I guess I’m a little too picky but I had hoped that it would come back with the same degree of finish that the rest of the car had from the factory.
Repair Quality - 4.0/5.0 -
Door edges are rough.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
name is lorne
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
Didn’t like the fact that they didn’t want to do an estimate until they knew what insurance the party at fault had. I thought the cost of the repairs should be the same regardless of what company it was. Didn’t like the fact aftermarket radiator and evaporator was used. I understand they come with a lifetime warranty but the Made in Taiwan sticker on the radiator gives a pretty good indication of the quality of the products used. I understand they have to jump through whatever hoops State Farm says. Just felt like everyone was in bed with each other and the customer had no say in any of it. I called State Farm to see what was going on with the estimate and was informed the parts were already ordered and the vehicle awaiting repair. Was never given the option to get a second estimate.
Repair Quality - 3.5/5.0 -
Paint matches pretty good. Seams between fenders and hood are slightly uneven. Seam between driver fender and door is closer than passenger side. Where both fenders meet the roof pillar is also slightly twisted/uneven. Nothing too bad but definitely noticeable to a critical eye
Customer Service - 4.0/5.0 -
They called when it was done but never took us out to look at the vehicle to show us the repairs/see if we were satisfied