Custom Coach Inc.

4.6 (232reviews)
89%
7521 W Chester Pike,  Upper Darby,  PA  19082

In operation 37 years.

Custom Coach Autobody is a family owned auto repair business that has been serving the community since 1989. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Korean
Hours
Sun Closed
Mon 8:30 am - 5:00 pm
Tue 8:30 am - 5:00 pm
Wed 8:30 am - 5:00 pm
Thu 8:30 am - 5:00 pm
Fri 8:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (232)

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Repair Quality

Customer Service

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Repair Quality

They were wonderful - got me in earlier than expected, got my car done in good time and came back in fantastic condition. A huge thank you to the team!

Customer Service

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I was please

Repair Quality

Thank you

Customer Service

Good job

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Customer Service

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Repair Quality

Professional, informative, and courteous. Finish product was very nice; I'm very pleased with the outcome.

Customer Service

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Repair Quality

Very timely and a good professional job. My car was given back to me looking very clean

Customer Service

Very satisfied

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Repair Quality

Customer Service

My Experience

Absolutely loved working with this office! Helped make this entire ordeal so much easier to manage and the updates were so comforting! Choose Custom Coach!

My Experience

Excellent work by excellent staff. Very pleasant woman behind the counter helped me and everything I needed.

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Customer Service

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Repair Quality

Customer Service

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Repair Quality

Great service and timely

Customer Service

My Experience

Wonderful experience under a horrible situation, and your staff was excellent. Thank you.

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Repair Quality

Everyone was great, in particular Gloria.

Customer Service

Fantastic. Thank you.

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Repair Quality

Customer Service

My Experience

Great job & a Gloria was a pleasure and very helpful! One out of 10 I’d give her a 10 plus!👍🏼

Likely to Recommend

Would highly recommend

Repair Quality

Great people work there! Is as important as the work they do. Car was repaired days before I expected and great job!!

Customer Service

Very professional & friendly!

Likely to Recommend

Repair Quality

I would definitely recommend you to anyone or visit again

Customer Service

I was satisfied

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Customer Service

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Repair Quality

I am absolutely not satisfied with the service I received. I was misinformed about the condition of my vehicle. When my vehicle was dropped off, there were no warning lights on the dashboard. Your employee completed a full walkthrough inspection and documented that there were no lights on, and I have the paperwork to support this. However, my vehicle was returned to me with a dashboard warning light on. I first received a call stating that my vehicle was ready, then another call 20 minutes later saying someone would come to turn the light off. After that, I received yet another call claiming that because the car has an R-title, the light would remain on. These two issues are unrelated. I expected my vehicle to be returned in the same condition it was received. Being told otherwise is not only inaccurate, but also highly unprofessional. This situation suggests that either I am being accused of not telling the truth or that your employee’s documented inspection is being disregarded. Unfortunately, due to this experience, I will not be using your services again.

Customer Service

Likely to Recommend

Kept me informed on my car

Repair Quality

Excellent service

Customer Service

Excellent service