Custom Collision Center

5.0 (210reviews)
100%
695 Oberlin Elyria Rd,  Elyria,  OH  44035
Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 4:30 pm
Tue 7:30 am - 4:30 pm
Wed 7:30 am - 4:30 pm
Thu 7:30 am - 4:30 pm
Fri 7:30 am - 4:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (210)

My Experience

10 out of 10, good communication, Mike is very friendly and helpful. The car looks great!

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Customer Service

My Experience

Everything was as promised, and on time. The body work looks great!

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Customer Service

Perfect in every way !!

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The work done was done well

Repair Quality

Customer Service

They seemed a bit rushed and didn't really go over the repairs with me.

My Experience

Great customer service. They also took care of arranging my car rental and made the whole experience very easy for me. I would highly recommend this company.

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Repair Quality

Customer Service

I already did this survey when it was first sent to me. They did a great job and the customer service was great. They even took care of arranging the car rental with Enterprise and made it very easy and less stressful for me.

My Experience

Happy

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Happy

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My Experience

Mikes shop has fixed a few other cars of mine. Never disappointed. Always great work and customer service!

My Experience

My Experience

Communication was fantastic, the work was great and they even buffed my headlights to increase safety. Thank you!

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Repair Quality

Customer Service

Communication was great! Work was completed in a timely and professional manner.

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Repair Quality

Looks like it was never in an accident.

Customer Service

Mike is the best! He and his team kept us updated and made the process smooth and easy! We would return to them for all other similar needs!

My Experience

Likely to Recommend

Repair Quality

So far I have no problems with the work they did. Can’t even tell anything was wrong with my cat.

Customer Service

They kept me informed on when my car would be ready and what they were doing to my car.

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I have had them repair another car and both times they did an excellent job with the repair and notifying me when ready as he said.

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Customer Service

He gave me my SUV back to me all fixed and very clean

My Experience

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Customer Service

They were respectful, responsive, and hit our car back to us quickly.

My Experience

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Already have gave the repair shop name to three people.

Repair Quality

The car looks good as new can not tell I had hit something.

Customer Service

Excellent Service / Great communicator

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My Experience

Very happy with the work that was done. I will recommend Custom Collision Center to my friends and family.

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My Experience

I appreciate the level of high-quality work that was done on my vehicle. Even more so I appreciate the professional and respectful interactions with the staff, as well as the great communication about the delays in the expected timeframe for completion of the work as it is essential making alternate arrangements for transportation.

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Customer Service

We had a great experience start to finish. Very reasonable pricing and professional service. Highly recommend!

My Experience

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Customer Service

Exceeded my expectations wonderful customer service. Mike is wonderful