Murphy Brothers Auto Body Inc

4.9 (556reviews)
100%
70 Broad St,  Elyria,  OH  44035
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Murphy Brothers Auto Body is a family owned collision repair business since 1915. Our goal is to provide high quality repairs on a timely basis. Approved by all Insurance companies. We use Axalta waterborne refinish system with a lifetime paint warranty. Lifetime limited warranty on all repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 4:30 pm
Tue 8:00 am - 4:30 pm
Wed 8:00 am - 4:30 pm
Thu 8:00 am - 4:30 pm
Fri 8:00 am - 4:30 pm
Sat Closed
* Holiday hours may differ.
Call
Email

Reviews (556)

Customers say
Overall Customer Satisfaction
Customers consistently praise Murphy Brothers Auto Body for outstanding service quality, with many noting that repaired vehicles were returned looking brand new, often cleaner than when dropped off. The repair team receives high marks for professionalism, friendliness, and genuine care for customer satisfaction. Timeliness is a standout strength, with numerous customers pleasantly surprised that repairs were completed ahead of schedule. Communication throughout the repair process is frequently highlighted as excellent, with customers appreciating regular text and phone updates. Several customers noted minor improvement areas, including occasional parts-related delays affecting completion timelines and isolated instances of incomplete detailing, as mentioned directly in their feedback. Overall, the overwhelming majority of customers express strong satisfaction and enthusiastically recommend Murphy Brothers to friends and family.
AI-Generated from reviews written in the last 12 months
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"The service at Murphy Bros. Is always top notch. Repair looked fabulous. The entire experience from ..." Read more
"... the ONLY place I would take my car to be repaired. They are ALL very professional, kind, communicate extremely well and they truly care about their customers. Top notch ..." Read more
"One of the best shops around. My truck looks amazing! Staff are super nice as well. Will only use them ..." Read more
"Completely satisfied with the quality of both paint and body work performed on my Ram 1500 Laramie by Murphy Brothers Auto Body Thank You Much!"
"Murphy Brothers was great. They were professional, knowledgeable, and were able to complete the work in an expedited timeline. I would recommend Murphy ..." Read more
"It was done within three days of bringing it in for repair! Early! Pleasant surprise!"
"The expectation was 5 days and it was done after one day."
"... auto body worked extremely quick and efficiently, i got my car back from them days before they originally said. It came back looking as good as new and they were ..." Read more
"They fixed my car the same week I brought it in, and it looks and drives better than it did before. ..." Read more
"It took longer than I anticipated. There were delays in getting parts. Overall, they did great work. They gave me a loaner ..." Read more
"They fixed my car quickly ahead of schedule. They kept me in the loop during the entire process. They even set up a rental for me. I got my car back ..." Read more
"The communication was awesome! You are wonderful people to work with and I would not take my vehicles anywhere else!"
"... I had the most pleasant experience with them, and they kept me informed constantly about my vehicle. They made it look new again! I will definitely go ..." Read more
"They are great at communicating with the customer!"
"It was great to get text messages keeping me up on the status of my vehicle."

Likely to Recommend

Repair Quality

Amazing service and high quality work!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Everyone was great to work with and super easy going when I had to bring my dog into the shop office. The quality of work was fantastic. My car looks like it is brand new.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

You guys are the best!

My Experience

The service was fast efficient and the work looks great! They even tolerated that I missed the day I was supposed to drop off my Toyota and completed the work the following day just the same. Thanks

My Experience

My Experience

A very “hometown” experience—and in a good way: warm and friendly service from beginning to end, a complete and impeccable repair and the feeling that MY satisfaction was important. Thanks.

Likely to Recommend

They do outstanding work,very pleased

Repair Quality

Very friendly, very knowledgeable, excellent service. They did a wonderful job in a timely manner. Thankyoi!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great work!

Customer Service

Customer service is great

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

great experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Although I would include comments about the delays. They were very professional and do good work

Repair Quality

It took longer than I anticipated. There were delays in getting parts. Overall, they did great work. They gave me a loaner car when my rental car agreement expired. The car was very clean when I picked it up

Customer Service

To me it seemed like they were at the mercy of parts suppliers so can’t fault them because of that

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Everyone knew how to answer my questions, and was very polite.

Likely to Recommend

Repair Quality

Honest, consistent, straightforward communication. Quality repair. Would recommend.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Very friendly, honest, nice and accommodating to their customers.

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

No

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Excellent service. Pleasant people. Quick work

Customer Service

Very satisfied

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Absolutely perfect repair and in a quick time frame as well. We wouldn’t do business elsewhere.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I had work done before, they do great work..

My Experience

We have used Murphy Brothers over the years and always have been pleased with the end result! Several of our friends and my brother have used them also with excellent results

Likely to Recommend

We have always recommended Murphy Bros

Repair Quality

As usual everything was great 👍

Customer Service

As usual everything was great 👍

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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