Custom Collision Centers McMinnville

4.8 (408reviews)
96%
583 Pike Hill Rd,  Mcminnville,  TN  37110

In operation 30 years.

Custom Collision Centers is a family owned and operated business that always strive to provide top quality collision repairs coupled with outstanding customer service. We’re proud of our skilled I-CAR trained technicians and stand behind our work with a limited lifetime warranty for as long as you own the vehicle. Custom Collision Centers was founded back in 1987, with the emphasis on quality workmanship, and that is why we’ve been able to build a thriving business that has grown over the years. It all begins with our commitment to repairing every car using only strict OEM procedures. With today’s highly sophisticated vehicles with multiple computer systems including cameras and sensors throughout the car, today’s collision repairers need to possess the right knowledge, experience, tools and experience to fix every car precisely.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (408)

My Experience

Very friendly. kept me up to date often. good work and quick to fix small issue after repair made it right. only place we will ever use

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Repair Quality

Customer Service

My Experience

Was an awesome job and we thank you!! You went above and beyond to even clean inside of car!! You made it look like a new one. Bless you!!

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Repair Quality

They did an excellent job in fact went above and beyond. When we picked up the car, it was not only polished on the outside but totally cleaned on inside also. We have used them before and have always been impressed with the results. Recommend them highly!!

Customer Service

Courteous and even kept us updated on progress. Very pleasant and accommodating.

My Experience

Very Happy with group everyone was very nice and very helpful and very supportive got my car back looking awesome and the crew were very sweet and very nice and honest

Likely to Recommend

I’m telling anyone who wants to be happy with getting a car fixed and on time this is the place

Repair Quality

Everyone at this facility was more than nice! They kept me updated they went out of there way to make sure we were happy!! Instead of a 10 I give 10000000000 and above! Thank You All for being so generous and making our car look new.

Customer Service

Above and beyond

Returned Clean

My Experience

Super fast and a great job

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Repair Quality

They did a great job!! So fast, professional and great quality work..

Customer Service

Returned Clean

My Experience

Thank you!it looks great and even washed it and vacuumed it for me!

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Repair Quality

Done a great job.Even washed and vacuumed my truck Thanks!

Customer Service

Great very knowledgeable!

Returned Clean

My Experience

You did an excellent job on my vehicle and everyone there was so friendly and professional. This is the second time I’ve experienced such a great job at custom collision ❣️🥰🥰

My Experience

Everyone there was professional and kind. They worked with the insurance company and the rental company so that all I had to do was drop off my vehicle and pick it up! Very convenient!

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Repair Quality

Customer Service

They did an amazing job and were very professional

My Experience

Great customer service!

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Repair Quality

Great customer service!

Customer Service

Great customer service!

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Repair Quality

Customer Service

Returned Clean

My Experience

They did an amazing job. Also, they were very pleasing to talk to and work with.

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Repair Quality

The quality of my repair was amazing. Even when they found more problems then called and told me.

Customer Service

Returned Clean

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Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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I have personally recommended this shop to several people I know who were looking to have body work done.

Repair Quality

The team at Custom Collision in McMinnville has worked on my car multiple times in the past year and I have been IMMENSELY satisfied with each experience. They are quick, friendly, and keep you informed of every step of your repair. I have recommended this body shop to several people I know and would recommend them to anyone looking for a quality repair shop. I truly cannot recommend them enough, if I could rate them 100 stars I would.

Customer Service

The team here is so friendly and have remembered me and my car each visit! They never hesitate to reach out with updates about my repair or any questions they may have about my vehicle or the service. Erin is amazing!

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Customer Service

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Repair Quality

The staff were incredibly helpful and friendly. I would use this company any time I ever needed this type of service.

Customer Service

My Experience

Did the work fast and out standing. People where helpful and really nice.

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Customer Service

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Returned Clean

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Repair Quality

Custom Collision always does a great job! My car was repaired as needed with an extra detail afterwards. They make the process quick and easy. The staff is very friendly and knowledgeable.

Customer Service

Customer service is top tier!

Returned Clean

Likely to Recommend

Hopefully won't wreck again but if I do, then yes ill be back

Repair Quality

They did a great job. Looks and drives nice

Customer Service

They did a great job. Looks and drives nice.

Returned Clean

Likely to Recommend

Repair Quality

I assume he is happy with repair. The only problem is with the update system. We got a text that said it would be ready on a Tuesday at 4. He went to pick it up at 4 and it wasn't ready. At 430 I received a text saying it would be ready the next day at 4. He called and it was not ready again. Then we received another text saying it would be ready on Friday. He called and it was ready and he picked it up on Friday. On Monday received a text saying it was ready for pick up. lol Get it together guys. very annoying

Customer Service