Dale's Custom Auto, Inc.

4.8 (655reviews)
98%
108 East Avenue,  Hackettstown,  NJ  07840

In operation 43 years.

Here at Dale’s Custom Auto, Inc., we are ready to get your vehicle on the road! And to do just that, we provide complimentary repair estimates for our customers at our state-of-the-art collision repair facility. We serve as a Direct Repair Program (DRP) for notable insurance companies in effort to service your insurance claim. As a paint specialist and PPG award winner, it is necessary to paint match your vehicle. Our certified staff is committed to your making your experience as pleasant as possible. Please do not hesitate to reach out for your repair estimate. Owned and operated since 1983, we look forward to addressing any questions that you may have in regard to any damage to your vehicle and how we can be of service! We have a full time estimator on staff from 08:00 am – 05:00 pm Mondays-Fridays. Saturdays 08:00 am - 12:00 pm by appointment only. Are you in need of assistance with your vehicle? Contact our staff at Dale's in Hackettstown to assist you today at 908-850-4225.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (655)

Likely to Recommend

Repair Quality

Outstand service and communication!

Customer Service

Everyone in the shop is very responsive and kept me informed about my repair throughout the process.

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Repair Quality

Dale and Bill were very responsive and communicated frequently regarding the progress of our vehicle’s repair. The work was completed with perfection in record time! Everyone at the shop is courteous and pleasant. They even allowed us to pick up our car despite an outstanding balance from the insurance company. I would highly recommend Dales Custom Auto!

Customer Service

Everyone in the shop is pleasant, helpful and courteous.

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Repair Quality

Customer Service

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I have recommended Dale's many times to friends over the years, who have all been very pleased with the work done, as I have been.

Repair Quality

Dales is without a doubt the best body shop around NW NJ. He is meticulous about his work and is honest with the work that needs to be done. He keeps the car owner apprised of progress, issues, and does everything he can to make the experience as pleasant as it can be.

Customer Service

Dale and his staff are very attentive to their customers and keep them apprised of status, issues, and completion date, etc. They are always available to answer questions.

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Customer Service

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Repair Quality

Customer Service

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Repair Quality

I’ve used Dale’s for many years. The first time they re-repaired a damaged roof which had been attempted to be repaired by two other body shops in the past but neither had lasted. Of course, it would’ve been harder for them to do the repair than the first two body shops, since they were repairing on top of the others and after some rusting had occurred. That time, as all subsequent times they have done work for me, their work was of the highest quality, and I have never had any trouble with their repairs. They are also very reasonably priced.

Customer Service

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Repair Quality

Great experience leading up to the repair, and wonderful results!

Customer Service

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Repair Quality

A deer hit my car and damaged the front grill, bummer, cracked headlight, and also required calibration. It looks brand new, and it was done in a timely manner and color matched perfectly.

Customer Service

They provided feedback in regards to part shipment delayed which I understood due to shipment delay of parts needed to fix my car.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

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Dale's was recommended to me and I would recommended it to anyone.

Repair Quality

This is the 2nd car I have brought to them because they do a great job.

Customer Service

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My Experience

Wonderful service. Thanks so much. You made me feel as though I was your only customer.

Likely to Recommend

Repair Quality

Always satisfied. Great service and very attentive.

Customer Service

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I was recommended by friends

Repair Quality

Great quick Job

Customer Service

Very pleased with the service. Plus my car was washed & cleaned. Thanks Dale.

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Likely to Recommend

Repair Quality

They are the absolute best I've seen in the northeast!

Customer Service

they are professional, friendly & honest!

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Likely to Recommend

The only place I will recommend

Repair Quality

Dale's is the Very Best - Absolutely fantastic body work and the Owner and complete staff are the Best - Friendly Helpful and Nice - would never consider going anywhere else !

Customer Service

Awesome

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Repair Quality

Customer Service

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