Dalton Collision Center, LLC

4.7 (380reviews)
91%
927 South Hamilton Street,  Dalton,  GA  30720

In operation 6 years.

we are a mom and pop shop that puts focus on the customer experience and hometown feel. we are ase and icar certified. we have all the latest technology, measuring systems, frame machine, welders, aluminum repair. we are open monday-friday 8-5:30

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (380)

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Great Experience!!!

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Great Experience!!!

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I most def would recommend to anyone !

Repair Quality

I love the excellent customer service that I received. And the excellent bodywork done on my vehicle. They explain everything and details as much as possible, and I appreciated that along with the honesty! Chris told me up front there might be a delay in getting parts in & if so he would call me as soon as he found out for sure. There was not a delay and I received my vehicle back promptly & with 100% guarantee on the work. Excellent business!!! I would recommend to anyone. Thank y’all again Dalton Collision for making this experience a lot less stressful than expected!

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100 % excellent satisfaction

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Everyone was nice and the work was done well

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Owner and his staff are very knowledgeable and helpful during the process. Repairs to the vehicle are great paint matches perfect... Will use again

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They are amazing people with great customer service skills and they do excellent work..

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I wouldnt want anyone having this experience. I have met people that have described 10 times better experiences than this one.

Repair Quality

Repairs for the damagaes werent all repaired even after physically reporting the damages to the body shop and the insurance adjuster. Parts took over 2.5 weeks to get so our vehicle was at the shop for 4 weeks. Repairs werent left to OEM quality. The bottom trunk lid gap of about 1.5" was left and I was told that was normal. I was also told the quarter panel damage that wasnt repaired was a "natural body line". I was very dissatisfied with the work. The paint job was done well, so was the replacement of "new" tail light and trunk bondo work. However, the people there were very nice and very cooperative. They just over promised and under delivered. This whole experience was a bit of an insurance nightmare if anything.

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Friendly staff, easy process. Worked directly with my insurance. Great experience!

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My Experience

It was done very fast. It looks better then new. Chris got their early for me to drop car off. And stayed late to pick car up

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Great job, i was very impressed

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My truck looks great I’m very happy with the repair

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Everyone was very friendly and made sure I knew the status of the repair very step of the way.

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Chris has helped me with a rental while my car has taken over a month to repair. First couple of weeks without my car was rough when he heard of my situation he went above and beyond to help with my stress due to my car being totaled and not having transportation for myself and kids! I highly recommend him for every need of car repair!

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Came out very good no issues looked great couldn’t be happier

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Great service they helped fix everything that was damaged and made sure they treated like it was their own property

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They did an excellent job couldn’t even notice where it was hit, and got it done in a reasonable time frame. They kept me updated the whole time my vehicle was in the shop.

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Already have

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Everything was perfect!

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Great!

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Very happy with our bumper repair. Very friendly and professional shop and people!

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Customer service was great. Very nice people