Dave Sinclair Ford
In operation 60 years, 54 years at this location.
Professional Craftsmanship. Our specially trained Body Shop Professionals have all the parts, tools and expertise to repair your vehicle's damage. Let our pros fix it right...the first time. Fast, Easy Service. You don't want to wait any longer than necessary to get your vehicle back.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
Car is still making knocking sound when I turn the steering wheel to full range of turn. No one went over the repairs with me, just gave me paperwork. Keys got locked in car, not sure how but they got them out. Told them I only got one key, no one offered additional key or showed me how to set code. An offer would have been nice.
Customer Service - 2.5/5.0 -
Got call Thursday saying waiting for parts and someone would call me Tuesday with update. Got Email Friday evening asking my opinion of service since I picked up my car. I called Saturday and was told "nothing is in my bucket" and "Collision won't open until Monday". Called Monday and when I went to p/u car was told that they would see if insurance would extend the rental until Monday to cover the weekend. Learned today that someone called and left a message (I never got msg) Friday morning and did NOT follow up to make sure I got msg (I did not get msg). Now posibility that I may owe for extra days when I had no knowlege that car was ready. I'm asking for help with this.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The car looks beautiful and was completed in a timely manner. Thank you for all the hard work of repairing and restoring it back to its original condition.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The SUV looks great and I appreciated the updates and the timely repair.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Absolutely I would recommend them
Repair Quality - 5.0/5.0 -
Only time I was ever kept informed on the progress of my repair. Very nice touch
Customer Service - 5.0/5.0 -
People were friendly and courteous
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was so kind this was my second time seeing them. Everyone kept me up to date on the progress and even let me know when it was going to take a few more days to get my car ready so I was able to communicate with my insurance regarding my rental
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
All good. The people I dealt with directly were quite nice and professional. As for the work performed, the vehicle certainly looks as if it were brand new and nothing had been done to it. Good paint match and body lines match. Thanks for a great repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 2.0/5.0 -
They missed replacing my cracked headlamp and did not clean any glass out of the truck
Customer Service - 2.0/5.0 -
My windshield was broken and one of the items needing repair. Dave Sinclair did not vacuum any glass out from the majority of my truck, leading me to have to spend hours of my time after cleaning the vehicle just to make it safe for my kids to be in it. On top of that, my headlight was largely cracked and they didn’t even bother to replace or fix this. All of this, and my vehicle was with them for SIX WEEKS. How in the world is your service that poor with having my vehicle as long as you did. I did think that the team did a good job communicating and reaching out every week to give me an update and were friendly with their service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Originally I was told it would be a two day repair. It turned out to be five. I would have made arrangements for a rental car if I knew this going in. Just a little inconvenience trying to secure a car day by day.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The only issue I had is that the repair took 3 days longer
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Later than told it would be done . But the repairs were great , thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They went above and beyond with their service and communication! The staff is also very pleasant to work with!
My Experience - 5.0/5.0 -
Always great service. Been with Dave Sinclair x 20+ years . You guys never let me down. Thanks for all you do.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent communication. Appreciated.