Dave's Collision Center, Inc.

4.9 (851reviews)
96%
3716 Annapolis Road,  Baltimore,  MD  21227

Dave's Collision Center, Inc. has been offering professional collision repair and refinishing since 1971. We specialize in providing the friendliest customer service, most knowledgeable advice and highest quality automotive repairs. All our work is backed by our 100% guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (851)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked brand new or as if the accident never happened. The level of professionalism and friendliness of the staff is frequently highlighted, with customers feeling welcomed and well cared for throughout the repair process. Communication is a strong point for many reviewers, who appreciated being kept informed via calls and texts at every stage. Timeliness is generally well-regarded, with several customers noting their vehicles were ready on or ahead of schedule, even when delays occurred due to external factors like weather or parts delivery, the shop proactively communicated updates. Customers also appreciated the added touch of vehicles being cleaned inside and out upon return. A few customers noted areas for improvement, including inconsistent communication requiring them to follow up for updates, and occasional delays beyond initial estimates. One customer mentioned an unresolved bumper issue, and another noted a pre-existing concern with their vehicle post-repair. Overall, the sentiment is overwhelmingly positive, with many customers expressing they would return and recommend the shop to family and friends.
Select to learn more
"... accident, and this team completely blew us away. They restored his car to its original, pre-accident condition it honestly looked like the accident never even happened. ..." Read more
"The staff went above and beyond to be helpful navigating the repair and rental process. Communication was excellent. ..." Read more
"My car looks brand new. The folks are wonderful to work with. Explained all the repairs and kept me informed ..." Read more
"Best place to have your car repair after a collision . The staff was all very wonderful, helpful, explained ..." Read more
"The team was great! I appreciate how thorough they were with explaining how everything would be and what to expect."

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Thanks they did wonderful work and was very helpful and fast

Customer Service

Likely to Recommend

They have my vote

Repair Quality

Everyone was so helpful and kind and made you felt welcome

Customer Service

Totally satisfied

Likely to Recommend

Good job

Repair Quality

The work was done it was

Customer Service

Excellent work

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

they kept me inform of my vehicle at all times. It came back to me clean

Likely to Recommend

Repair Quality

Very pleased with the job you guys done an excellent job. William . Thank You

Customer Service

Likely to Recommend

Repair Quality

Thank you! Appreciate it!

Customer Service

Likely to Recommend

I already have told friends and family about Dave’s even before picking up my car. Amazing customer service

Repair Quality

Customer Service

Likely to Recommend

This is my 2nd time! They will remain my first choice if the need arises again.

Repair Quality

I was so pleased with the work, the customer service I received and my car looks amazing. Plus dealing with someone else’s insurance to obtain a rental is a hassle. But Dave’s intervened and I was able to drive while my car was being repaired!?

Customer Service

Excellent beyond what was required!

Returned Clean

Likely to Recommend

Repair Quality

You've taken care of all of my vehicles when an issue has happened and no complaints with any of them. You guys are great to work with.

Customer Service

Likely to Recommend

Repair Quality

Staff friendly, excellent customer service and great work.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Totally satisfied

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service