Caliber - Glen Burnie - North
132 8th Ave NW Suite E,
Glen Burnie,
MD
21061
USA
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Ford
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praise Caliber Collision for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for professionalism, friendliness, and going above and beyond. Communication stands out as a key strength, with text updates keeping customers informed at every stage. Timeliness is frequently highlighted, with many repairs completed ahead of schedule. A few customers noted areas for improvement directly from their feedback, including more proactive communication during the repair process, ensuring all requested repairs are completed, and greater attention to interior cleanliness upon vehicle return.
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Service Quality
"... the repair and clearly take pride in their work. The quality of the repair was outstanding—my vehicle looks like new again. I truly appreciate the excellent service and would ..."
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"... very easy to deal with and highly communicative. The level of quality delivered is as good as it gets. I've used several other shops over the last 7 years ..."
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"... my car the exact day that he said he would finish. The work was impeccable. I highly recommend this to anybody in the area! Great service great quality."
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"Honestly the best repair job I have seen in a long time. Well definitely use them again in case of another ..."
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"... daily basis on the update with my company truck. Their work is magnificent. It looks like I have a brand new truck. Top notch company"
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"... work on my vehicle met and exceeded my expectations. My repair was completed 5 days prior to their original promise. I WOULD HIGHLY RECOMMEND CALIBER COLLISION."
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"I was thrilled that the repairs were completed 2 weeks ahead of schedule. Thank you"
"They were right on time with the repairs done on a satisfactory level and timing. They let you know every step until completion."
"It was ready earlier than the initial quote but I think they rushed too much and returned the car to me in a dangerous condition"
"Approx. 2 weeks later than quoted."
"I appreciated the communication from Caliber. I knew what was happening with the repairs every step of the process. The customer service and workmanship were top notch. ..."
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"Absolutely the customer Service was clear and detail. My advisor was outstanding he communicated clear and detail and accurate!!! I and ABSOLUTELY SATISFIED AND I will recommend this ..."
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"... accident and Caliber put it back together for me, The communication system via text really helped eliminate call to find out the progress. I needed a rental and it was very convenient to be ..."
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"... looked like just bought it - absolutely beautiful. Great communication from a great team!"
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"More communication would have been better"
Tonna
(Lexus owner)
reviewed 9/26/26
My Experience - 5.0/5.0 -
Excellent team. Courteous, very responsive and timely. Car looks great.
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Aiden
(Hyundai owner)
reviewed 9/24/26
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Anthony
(Chevrolet owner)
reviewed 9/24/26
My Experience - 5.0/5.0 -
Looks great ! Brand new , happy with the results
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Tamika
(Chevrolet owner)
reviewed 9/21/26
My Experience - 5.0/5.0 -
Excellent experience. Great customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kevin
(RAM owner)
reviewed 9/21/26
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Donald
(Toyota owner)
reviewed 9/18/26
My Experience - 5.0/5.0 -
Very satisfied with the outcome of the repair.
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Matthew
(Volkswagen owner)
reviewed 9/18/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication and service. Mark Lombardi is awesome
Customer Service - 5.0/5.0 -
Great communication and service. Mark Lombardi is awesome
Returned Clean
Laura
(Chevrolet owner)
reviewed 9/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Shane
(Nissan owner)
reviewed 9/16/26
Likely to Recommend - 5.0/5.0 -
Would recommend to others
Repair Quality - 5.0/5.0 -
Quality work was performed
Customer Service - 5.0/5.0 -
Everything went well
Cherry
(Mazda owner)
reviewed 9/16/26
My Experience - 5.0/5.0 -
Kyle Berkeridge update me on time about the process of repair. He is very accommodating about my concerns and queries and I got my car in very timely manner (actually, earlier than expected, which is very convenient to me.)
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Agusta
(Ford owner)
reviewed 9/15/26
My Experience - 5.0/5.0 -
I would tell others about you gy
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You guys did a great job
Customer Service - 5.0/5.0
Returned Clean
Giselle
(Mercedes-Benz owner)
reviewed 9/10/26
My Experience - 0.0/5.0 -
I still hear something in my tires. I went back to get air and it still making a noise at low speed.
Likely to Recommend - 2.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 5.0/5.0
Evelyn
(Subaru owner)
reviewed 9/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Alejandro
(Ford owner)
reviewed 9/8/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Cynthia
(Honda owner)
reviewed 9/7/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was being updated on the various stages of the repair process.
Customer Service - 5.0/5.0 -
They were always available when I called to inquire about my car and addressed all my concerns.
Returned Clean
Kobina
(Honda owner)
reviewed 9/4/26
Likely to Recommend - 5.0/5.0 -
Outstanding job done
Repair Quality - 5.0/5.0 -
Very very satisfied for the amazing job done and also great customer service. Very happy with the service
Customer Service - 5.0/5.0 -
Very satisfied
Returned Clean
Lawrence
(Chevrolet owner)
reviewed 9/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Ltcol Christopher
(Nissan owner)
reviewed 9/2/26