Caliber - Glen Burnie

4.7 (4,229reviews)
95%
622 Crain Hwy N,  Glen Burnie,  MD  21061

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,229)

My Experience

Thank you for fixing my car you took a reasonable time, keeping me updated was a good thing.

My Experience

They kept me updated the entire time my car was in the shop and were able to get it back to me a little earlier than planned

My Experience

None

My Experience

Hi, I'm very happy! My car is perfect, I have absolutely no complaints. They are very kind, the service is top-notch, and the staff in the office provide excellent attention. I'm very satisfied with the work done on my car. Congratulations! Thank you so much for everything.

My Experience

Everyone was professional, helpful and provided quality service. And thank you so very much for cleaning up my car. We will recommend Caliber to our family and friends.

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People I won’t get into accidents and need you but if so, I’m grateful you are there. I will definitely recommend you.

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Being in very friendly, all them are very friendly and they did not make you wait in that office when you first get there they handle you right away plus theyI have good coffee

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My Experience

I just wanted to thank everybody on the team at caliber collision in Glenbernie Maryland off of Crane Highway. They did amazing job fixing my 2011 Lexus IS 250 C. They are awesome company. They got my car in and out within a reasonable amount of time, and my favorite part is everything that they do to your car along the way they tell you they notify you every step of the way they give you an expected pick up date however, that did change one time which was no big deal because my only concern was to get my car fixed and get it back the way it was before somebody hit me and they successfully did that everybody there Was very professional and held up their end of the deal. I wanna give a big thank you to everybody who is involved in fixing my car.

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If I could give a 0 I would.

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I had to be way more involved than I should have had to. I had to tell them to replace the diffuser that was destroyed and they said they could fix it. I saw they removed my badges for paint and I called to ensure the badges would be the correct black Supra badges for the Final Edition. I got a call later saying the car was done but they got the wrong badges AFTER I TOLD THEM ABOUT THE BADGES! On top of that I walked a little over an hour to get over 10ft from my car and see orange peel, a painted diffuser with the wrong paint AND it was still damaged and I was promised a pre-accident OEM finish from the insurance of the guy who hit me. On top of that there were pinholes and pits in the paint. Plus there was black sticky stuff smeared on my left taillight. Floyd seemed surprised when I said I wouldn't take it. I sent an email explaining my expectations and the general manager, Avery tried to make excuses while asking me to change my reviews. I'm not going to change my reviews or be told I'm mad I was hit when I'm upset I had to wait for my car to be worked on only to see sub-par quality and not even have the right badges. They've since fixed it but they didnt get the rubber seals around the sensors right - I had to fix that myself.

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Very unsatisfied.

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Very good job. Than you very much

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Caliber #1

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Excellent work. Thanks so much

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Excellent work thank you

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Great customer service .

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Outstanding job on repairs to my car.

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Caliber did an excellent job as always

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