Caliber - Glen Burnie
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
Caliber and all the employees were very professional they did a great job on my Nissan I recommend them and will use them again if needed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber has always done a great job with my vehicles.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
All of the staff that I encountered at the Glen Burnie location, from reception through technician, were pleasant/engaging. The repair was well done and there were no delays.
My Experience - 5.0/5.0 -
My car looks great! Thank you to Kenny for working the repair Magic. And all the staff. The front desk woman was so friendly and Avery was very helpful too! Would definitely select this shop again next time I need a repair work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent team to work with. Finished doing repairs on my vehicle ahead of schedule without compromising workmanship.
Customer Service - 5.0/5.0 -
Great team.
My Experience - 5.0/5.0 -
Thank you for the quality repair to my car. I appreciated the daily text updates on the repair progress.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Done a good job. Very professional. Will recommend people
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Had 1 issue when I picked up my car, but it was fixed when the teck got back from lunch.
Customer Service - 4.5/5.0 -
very good
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My experience was very good with all Caliber Team. Thanks very much for your exceptional job!!! Very Professional and responsibility. I want mention Mr. Floyd he was so kind and the reception Lady too. Thanks.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Good work, good experience, they finished the job with my car in very good time, very responsible and courteous. Thanks
Customer Service - 4.5/5.0 -
Great service, they clearly explained the steps to follow when dropping off my car.😊
My Experience - 5.0/5.0 -
Great Work....
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
On the day of the intial vehicle inspection, my appointment time was scheduled for 7:30am. When I arrived no one was at the collision center. It was closed. Employee’s did not start arriving to work until around 810am. My vehicle was not inspected until 8:30am.
Customer Service - 1.5/5.0 -
Communication was horrible. I was not properly notified by the service technicians nor by the customer service representative at that particular branch of the state of my vehicle while being serviced.
My Experience - 5.0/5.0 -
They communicated almost daily with updates about when to expect the vehicle and it was in pristine condition cleaned immaculate inside and out when I picked it up. Paint job looked amazing
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very pleased with the finished product and the communication was good over the course of the three weeks.
Customer Service - 5.0/5.0 -
Kept me in the loop of when to expect the car
My Experience - 0.0/5.0 -
The repair man forgot a part. My car was driven to another location for the repairs and the gas used was not replaced.
My Experience - 5.0/5.0 -
Everyone I had engaged with were very courteous, friendly, and helpful. The well organized team effort of coordinating with insurance company, rental office, obtaining parts, keeping me informed, and restoring my vehicle in a timely manner was very impressive. I will definitely recommend to anyone in need of collision repair. Thank you for a job well done!