Dayton Collision Center

Likely to Recommend - 0.5/5.0 -

I would never ever recommend anyone come here..

Repair Quality - 0.5/5.0 -

Really disappointed with the work done, With the communication, with the multiple delays and overall quality of the work. I had to take my car back twice since picking it up due to a bad paint job and dirty camera lens and loose bumper. I was also told my deductible was completely wave due to the multiple times I had my pick up day pushed back to then be called a week later and told it was a mistake and I need to now pay half of my deductible. This place has no professionalism and do not keep there word. They also lack any pride in there work

Customer Service - 1.0/5.0 -

I was lied to and had my pick up date pushed back multiple times. Most time not even finding until mins before pick up time

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

Likely to Recommend - 2.5/5.0

Repair Quality - 2.5/5.0 -

My car isn’t fixed yet

Customer Service - 2.5/5.0 -

Multiple visit to resolve one issue

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

My Experience - 5.0/5.0 -

Dayton Collision Center is an excellent facility for car repair. The staff are courteous and very professional. I worked with Peter and Brittany, who kept me updated about the car status regularly. I got my car back in clean and pristine condition. Hard to imagine that it was in an accident. Thanks DCC!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Dayton Toyota Collision is great.

Repair Quality - 5.0/5.0 -

Asa and staff made my car better than new.

Customer Service - 5.0/5.0 -

Asa, and staff were very professional - thank you.

Likely to Recommend - 3.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Great service thanks for the speedy repair

My Experience - 5.0/5.0 -

Very happy and satisfied with the work. Everyone was pleasant and courteous from beginning to end.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great work

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Great job to restore my car to the condition before the accident

Likely to Recommend - 3.5/5.0

Repair Quality - 3.5/5.0 -

When I received my car, I detected a part that do not match properly. I commented with Christopher, the team member that gave me the car. Then, I reported to the insurance company with comments, and they confirmed that Dayton Collision can coordinate the original part to fix it. I am waiting for any updates from Dayton Collision

Customer Service - 4.5/5.0 -

Good.

Returned Clean

My Experience - 5.0/5.0 -

My second experience was very efficient , on time when promised with high quality results.

Likely to Recommend - 5.0/5.0 -

I have previously recommended Dayton Collision center to friends and acquaintances

Repair Quality - 5.0/5.0 -

This is my second repair experience with Dayton Collision center. As usual, the estimate of damage was very thorough and accurate. The job completion was right on time as promised

Customer Service - 5.0/5.0 -

customer service was very efficient, and the customer service person was very kind and friendly

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Transparent Communication

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.0/5.0

Repair Quality - 3.5/5.0

Customer Service - 3.5/5.0

Returned Clean

My Experience - 5.0/5.0 -

Asa and the staff did a great job on repairing my vehicle! It was complete earlier than I expected and it looks great! Thank you Asa and the staff for a job well done!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

They won me over the moment the technician listened to my concerns and explained in detail how they would make my car look as good as if it had just come out of the dealership, while still functioning just as well. Very happy with their customer service and work, and, as a bonus, they share office space with Enterprise, so it's extremely convenient if you are getting a rental while your car is being repaired.

Likely to Recommend - 5.0/5.0 -

Absolutely fantastic place in terms of quality of work and customer service.

Repair Quality - 5.0/5.0 -

Very high quality work.

Customer Service - 5.0/5.0 -

Absolutely fantastic customer service and high-quality work! From the moment I went in for the estimate, they stood out because of the welcoming atmosphere, excellent customer service, and the way the technician took the time to explain all the details, including what needed to be fixed and how they would repair it. I requested original manufacturer parts, and they assured me they would use only OEM parts. I am extremely happy with how everything turned out. My car looks brand new, exactly as it should, especially considering it was only two weeks old when someone rear-ended me. I was promised it would look like new again, and it truly does. Another huge plus is that they share a location with Enterprise, which makes it extremely easy to drop off your car and get a rental while the repairs are being done. I am honestly so happy with the entire experience, and I don’t think I’ll be going anywhere else for auto body work again.

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0