Dealer Collision Group

My Experience - 5.0/5.0 -

Great job. Friendly, efficient and quick. Thank you

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0 -

Everything was good but some issues with bed cover reinstall was not reinstalled properly I had to schedule for it to be set properly. And three Bumber plastic inserts were coming off and need to be reinstalled as well. Other than that service was good and accommodating these issues was satisfying and appreciated. Mahalo

Customer Service - 5.0/5.0 -

Customer service was very responsive, Informative and cordial. Mahalo

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

I would definitely recommend this shop to anyone with any kind of body damage. Both only was my car dented in in the rear bumber but my electronics for safety features on my car were damaged and they brought my car back to oem and running smoothly.

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0 -

Customer service was 10/10 Kai and phoebe were very informative about what was happening on a weekly basis and made me feel secure in choosing a good body shop

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

I had to return my car to the Dealer because I could hear a noise coming out of the right back door they fixed, it’s like the door wasn’t closed enough & I could hear the outside noise. My husband brought it back yesterday, the mechanic said there’s a bent in the door and the door wasn’t tightly closed. He fixed it, now I don’t hear that noise. Hopefully it won’t come back. It it does I’ll return it.

Customer Service - 5.0/5.0 -

Very nice & friendly

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

I always received a prompt phone call regarding updates to my case and my car progress. Additionally, each time I set an appointment online with DCG, I was always offered an earlier/sooner appointment.

Returned Clean

Likely to Recommend - 2.5/5.0

Repair Quality - 2.0/5.0 -

You can tell that instead of fixing or replacing parts of the damaged bumper, they just painted over it resulting in nice paint with dents and imperfections underneath

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great communication, clean facilities, staff really took their time and thoroughly went over our vehicle

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0 -

Had an overall great experience. Had to bring my car back to use the lifetime paint warranty within 24hr due to some QA oversight, but at the end of the day, they took care of me. Would still 100% recommend DCG for paintwork and repair.

Customer Service - 5.0/5.0 -

Kai and the team took very good care of me and responded quickly to any and all correspondence.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Everyone working there were so nice n polite. Kept me posted to progress. Kind of worked w my schedule.

Customer Service - 5.0/5.0 -

Everyone was so nice, and polite

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0 -

When I brought my Matrix in I asked if some white paint marks could be removed. He told me that it could be buffed off. I noticed that nothing was done.

Customer Service - 4.5/5.0 -

They very cordial and explained the whole process to me.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

This was a seamless process. Everything complimented the next. Here in Hawaii cars rust. The fact that I have a lifetime guarantee on the paint is fabulous! That actually is one less concern to worry about because of the body work. The staff were attentive and professional.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very good communication and good work. Greatly appreciate the quick repairs and responses.

Customer Service - 5.0/5.0 -

Spectacular.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Phoebe did a really great job communicating with me about what was going on.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Got the repair done quickly and returned my truck cleaned and detailed. They pay attention to detail and point out everything. Phoebe and Kai excel in their respective responsibilities. Would definitely recommend them for your repairs.

Likely to Recommend - 5.0/5.0 -

I would absolutely highly recommend DCG to anyone needing body work

Repair Quality - 5.0/5.0 -

Repair quality was exceptional. Repairs look better than original!

Customer Service - 5.0/5.0 -

Customer service was exceptional from getting estimate to follow up on progress of repairs.

Returned Clean