Deery Brothers Collision Center

4.9 (1,796reviews)
97%
201 E Seerley Blvd,  Cedar Falls,  IA  50613
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Shop AssistantSparkles

In operation 29 years.

Deery Brothers Collision Center currently employs 25 people and opened in 1997. Although our history dates did not begin there. Collision repair services started in Dan Deery’s dealership body shop until we started plans to build the Collision Center late in 1995. Technicians from both John Deery and Dan Deery’s dealerships joined forces to create this unique team of experts who have been voted Cedar Valley’s ‘Best of the Best’ for 6 years in a row.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 7:30 am - 11:30 am
* Holiday hours may differ.
I-Car
Nissan

Reviews (1,796)

My Experience

Likely to Recommend

Repair Quality

Customer Service

I have used tbeae guys before. Their care for me is excellent. I will never go anywhere else.

My Experience

Very courteous. Prompt service. Excellent work.

My Experience

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Customer Service

My Experience

Great communication

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Customer Service

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Repair Quality

I have been a satisfied customer of Deery for many years through vehicle purchases for both myself and my family members. I have also used the Deery Collision Center in the past and have always appreciated the service and professionalism provided. Because of those positive experiences, I felt comfortable trusting Deery again during this recent repair process. Unfortunately, my most recent experience has left me feeling disappointed and financially burdened. After my accident, I had an estimate completed and later began experiencing radiator problems. I contacted my adjuster, DJ, to ask whether the radiator damage could have been related to the accident. I was told it was unlikely because the damage appeared to be superficial. Based on that information, I proceeded to have the radiator replaced before the body work was completed, which cost me approximately $800 out of pocket. The mechanic who replaced the radiator mentioned that the issue may, in fact, have been related to the accident because the radiator support was bent. This was later confirmed by Deery Collision Center, who validated that the radiator failure was accident-related. I was reimbursed $484.45, but that still leaves me responsible for roughly $300. While that amount may seem small from a business perspective, it is significant for my family and household budget. What makes this especially discouraging is that, when reviewing the repair documentation that was submitted for insurance payment, the radiator was the only item listed as a used part at a lower cost. Additionally, the labor reimbursement reflected less time than what I had already paid for, likely because the bumper had already been removed during the collision repair process. I have always trusted Deery and genuinely want to continue doing business with your company. That is why I am reaching out in hopes that someone will review this situation again and consider making this right. I do not feel that I should be left covering costs for damage that was ultimately determined to be related to the accident. Thank you for taking the time to read and consider my concerns. I appreciate any assistance or reconsideration you may be able to provide.

Customer Service

Returned Clean

Likely to Recommend

Depends on the vehicle. Smaller cars yes, long vehicles no.

Repair Quality

Kayla my service advisor did great keeping my updated on the progress. I preferred receiving updates from her via text messages rather than the generic auto generated messages. My vehicle is large and not able to fit in paint both without removing the bed. That really isn't preferred from anyone's stand point so having a larger paint booth there would've been nice. I had to drop my truck back off again after the work was reported complete but a few things were overload and missed. In my view they should take a little extra time and make sure everything is working correctly before saying it's finished. They took care of the problems but having to drop my vehicle off again over night could've been avoided. There's a couple small flaws but they're not noticeable unless you're looking for them. I've always had good experiences with them in the past.

Customer Service

Top notch

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Customer Service

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My Experience

Likely to Recommend

They are the only body shop I would recommend!

Repair Quality

They got my RAV4 in so fast I felt like the most important customer they have! The car looks great!

Customer Service

Best in the business! They kept me updated the whole way!

Returned Clean

My Experience

Sam was very helpful and all the office workers were pleasant and helpful. The car looks great.

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Repair Quality

Customer Service

Returned Clean

My Experience

Great communication and quality service.

Likely to Recommend

Repair Quality

Communication was good, speed of repair was good, cost was higher than original estimate. There were not enough loaner cars available, we had to rent a car from another vender.

Customer Service

Satisfied

Returned Clean

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Customer Service

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My Experience

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My Experience

You did a great job than you very much

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Returned Clean

My Experience

The repair is awesome. Looks fantastic. Very pleased with their work.

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Repair Quality

Fast, easy, and well done.

Customer Service

Returned Clean

My Experience

The entire DB Collision team was great. From start to finish I was kept informed and the work was flawless!

Likely to Recommend

Repair Quality

Friendly and on time service

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great work, friendly staff!

Customer Service

Returned Clean