Defouw Collision Center
In operation 65 years.
DeFouw Collision Center has been in auto body repair business for over 65 years. In 2013, we opened our state of the art auto body repair facility. We have the newest autobody repair technology and highly trained expert collision repair technicians to perform top quality auto body repair services. We are only BMW certified and GM certified collision repair facility in the area.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Customer service and accomodation/coordination is superb!
Likely to Recommend - 5.0/5.0 -
Am treated very well. Friendly'informative, and try to make things as convenient as possible.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Looks good like a new car Thank you
Likely to Recommend - 5.0/5.0 -
Did good job
Repair Quality - 5.0/5.0 -
Took good care of me.
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 1.5/5.0 -
The caulking all over looks terrible.
Customer Service - 4.5/5.0 -
The people I have spoken with are very courteous.
Returned Clean
My Experience - 5.0/5.0 -
Very nice people and easy to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My problem was fixed
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Vert pleasant people to work with. Good job on the paint & fit. Thanks, Ron
Customer Service - 5.0/5.0 -
When my rental time ran out, I was given a loaner. I really appreciated that!
Returned Clean
My Experience - 5.0/5.0 -
It was so fast I could have waited. Thanks for the rides, back and forth. Skip is a good driver.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Updates were wonderful. Time in shop was very reasonable. Car was very clean and shiny for pick up. I would recommend this shop for repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 2.5/5.0 -
It was a surprise to need collision repair
Customer Service - 0.5/5.0 -
Was not made aware that the vehicle had been in an accident, damaged and the repaired until two days after the incident
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Prompt, courteous, and my car was cleaned before returning it to me. Thanks for the great service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome job - great service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job, amazing speed
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I tell EVERYONE to skip every other shop from here to Indianapolis - take it to DeFouw for a SUPERIOR experience!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Ryan Frye was professional, prompt, up front and straightforward to work with from day one. He made sure the entire process from quote to repair to delivery was as hassle-free as possible. Highest possible recommendation.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
Overall good service, but my door still has a poor weather seal and is very loud on highways
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
You did a wonderful job on my vehicle and made the experience very easy. You kept us completely informed and that was very appreciated. The only reason I did not give a 10 response is because I don't understand the $1,000 extra cost. I have two estimates. One was $2,800, State Farm's was $1,700 and the cost ended up being $3,800. However, thank you for the great service. I will highly recommend you.