Defouw Collision Center
In operation 65 years.
DeFouw Collision Center has been in auto body repair business for over 65 years. In 2013, we opened our state of the art auto body repair facility. We have the newest autobody repair technology and highly trained expert collision repair technicians to perform top quality auto body repair services. We are only BMW certified and GM certified collision repair facility in the area.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Work was excellent and on time as promised. Jeff was very fast and accurate. ..very satisfied
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Steve VanPelt was great to deal with. Very professional and also helped to keep the car rental going during the repair. Overall a really good experience. Got our car back on time as promised.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was treated well by the staff at Defouw Collision. When my car was delayed due to a missing part the staff was unable to contact me because they were busy helping other customers. When I arrived after dropping off my rental car, I was left with needing to figure out someway of getting my car during the time I was working. To my surprise, the staff arranged for my car to be brought to me when it was finally completed. I was greatly surprised and appreciative.
My Experience - 5.0/5.0 -
Joel was very easy to work with. When I picked up "my baby" a wheel we'll cover was out of place. Joel took it to the shop I had it fixed before I left. Thanks!
Likely to Recommend - 4.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 2.0/5.0
Customer Service - 2.5/5.0
My Experience - 5.0/5.0 -
Steve, Patsy, Jeff & Joel at Defouw were gracious and friendly, Tracey with Farmers was helpful and knowlegable, timely updates, quality repair and flexible pick up hours. A great experience!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Poor communication between me, your sales reps, and the shop floor caused considerable confusion on when my vehicle was to be ready. This made me change my work schedule several time. My employer was not happy about me not being available.
My Experience - 0.0/5.0 -
Took 6 extra days, hard to juggle getting to work those days. The last 4 days, there was no communication as to the status of my repair.
Likely to Recommend - 2.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was super impressed with everything and will recommend your company to all
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did a great job. Kept me updated and finished in a timely manner.