DeGovanni Collision Experts

4.9 (970reviews)
98%
5104 Umbria Street,  Philadelphia,  PA  19128
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In operation 43 years.

At DeGovanni Collision Experts we offer you a Lifetime Warranty and we work directly with your Insurance Company. As a Direct Repair Shop for several Insurance Companies we know how to manage your claim. We’ll gladly make all the necessary phone calls and the rental car arrangements.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
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Email

Reviews (970)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, with repairs frequently described as exceeding expectations and leaving vehicles looking brand new. The front office staff receives high marks for professionalism, friendliness, and keeping customers thoroughly informed throughout the repair process. Timeliness is a standout strength, with numerous customers noting their vehicles were completed well ahead of schedule, often saving them money on rental fees. Many customers are repeat visitors, reflecting strong trust in the shop. A few customers noted areas for improvement, including a desire for more advance notice before vehicle pickup, concerns about a cash-only deductible policy, and one instance of an incomplete repair.
AI-Generated from reviews written in the last 12 months
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"Superior service, excellent repairs and great communication!!"
"... are the only repair shop I trust with my vehicle. Service and repairs are always 1010 . They are excellent! I highly recommend!" Read more
"DeGovanni completed an excellent repair on my vehicle. It looks better than before!!"
"The work is beautiful. My car looks new again."
"DeGovanni provided an excellent repair job on my car. They also finished two weeks ahead of schedule. This ..." Read more
"Finished 3 weeks early"
"The car was ready a full week before it was estimated to be done. That saved me a lot of money on rental fees. I was ..." Read more
"DeGovanni provided an excellent repair job on my car. They also finished two weeks ahead of schedule. This is my second time using them. I highly recommend ..." Read more
"It was ready a full week before originally scheduled"
"I was so happy that my car was ready 1 week earlier than expected. I was also very pleased that DeGovanni arranged with ..." Read more
"... business. They were early with the completion of repairs. Communication was fantastic. It really was stress-free." Read more
"... helped navigate my insurance and the adjusters, while always providing proactive updates on my car once the work was started. Highly recommend -V" Read more
"... car here twice and Ive been satisfied both times. They communicate with me precise and happy with the work thats been done." Read more
"Repair appears to be very well done. Great communication regarding delays in receiving parts to complete the repair."
"They were extremely communicative with the process"

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Car was return fully clean and services was excellent

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I came here because a family member recommended their great work and I'm extremely satisfied

Repair Quality

DeGovanni completed an excellent repair on my vehicle. It looks better than before!!

Customer Service

Staff kept me well informed

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great communication and solid work. Thanks.

Customer Service

Great communication and solid work

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Women listen to other women.

Repair Quality

I was always made aware of what was going on with my car. I had not expected to get my car back until July 21, 2026 because a bracket that was needed was on back order with the Mercedes Benz company. When I was told this information I said, Is my part stuck in the “Strait of Hormuz” ?

Customer Service

Customer service is outstanding.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Everyone was great! Judy in the front office is so nice. And the work looks perfect!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

They were totally amazing . Very professional , friendly and work was done in a timely manner . I would recommend to everyone

Customer Service

Everyone was amazing and attentive to all repairs . Judy(?) the receptionist is amazing , she needs a raise

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Everyone was helpful, kind and courageous…did an excellent job on making my car look new..they even buffed it and detailed…wonderful repair shop

Customer Service

Judy at the desk was professional and courageous..She answered any questions I had and kept me aware on the process

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Everyone was great, I would recommend it any family member or friend.

Repair Quality

Very satisfied

Customer Service

Very happy with the work done to our F-150. With recommend to anyone who needs body work done to their vehicle.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Absolutely I am happy to recommend this business. They were early with the completion of repairs. Communication was fantastic. It really was stress-free.

Repair Quality

The work is beautiful. My car looks new again.

Customer Service

Judy was amazing. Her contact was informative and timely. She really helped make an awful situation manageable.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I was very skeptical at first but now I would recommend them to everyone

Repair Quality

My car looks amazing, I can’t tell it was in an accident

Customer Service

They were extremely communicative with the process

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Good work

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Satisfied

Kept me Informed?

Yes

Ready on Time?

Yes

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