DeGovanni Collision Experts

4.8 (988reviews)
95%
5104 Umbria Street,  Philadelphia,  PA  19128

In operation 43 years.

At DeGovanni Collision Experts we offer you a Lifetime Warranty and we work directly with your Insurance Company. As a Direct Repair Shop for several Insurance Companies we know how to manage your claim. We’ll gladly make all the necessary phone calls and the rental car arrangements.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (988)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new or better than before the accident. The team receives high marks for proactive communication, keeping customers informed throughout the repair process via calls and texts. Timeliness is a standout strength, with numerous customers reporting their vehicles were completed one to three weeks ahead of schedule. The front office staff is frequently highlighted for professionalism, friendliness, and attentiveness. Cleanliness is another appreciated touch, with customers pleasantly surprised by detailed interiors and polished exteriors upon pickup. Several customers are repeat visitors, citing trust in the shop as their primary reason for returning. A few customers noted areas for improvement, including ensuring all repairs are fully verified before vehicle delivery, more advance notice when a vehicle is nearing completion, and greater urgency when post-repair issues arise.
Select to learn more
"Superior service, excellent repairs and great communication!!"
"DeGovanni completed an excellent repair on my vehicle. It looks better than before!!"
"The work is beautiful. My car looks new again."
"... are the only repair shop I trust with my vehicle. Service and repairs are always 1010 . They are excellent! I highly recommend!" Read more
"My car looks amazing, I cant tell it was in an accident"
"The car was ready a full week before it was estimated to be done. That saved me a lot of money on rental fees. I was ..." Read more
"It was ready a full week before originally scheduled"
"Finished 3 weeks early"
"DeGovanni provided an excellent repair job on my car. They also finished two weeks ahead of schedule. This is my second time using them. I highly recommend ..." Read more
"2 weeks early!!"
"... business. They were early with the completion of repairs. Communication was fantastic. It really was stress-free." Read more
"... helped navigate my insurance and the adjusters, while always providing proactive updates on my car once the work was started. Highly recommend -V" Read more
"Repair appears to be very well done. Great communication regarding delays in receiving parts to complete the repair."
"Everything was very good. Good communication. Updates. Rental handled. Car done early"
"... car here twice and Ive been satisfied both times. They communicate with me precise and happy with the work thats been done." Read more

Likely to Recommend

Repair Quality

Everyone here was so kind and helpful! My car was done a week early and they helped me out a ton to make sure my car was good as new.

Customer Service

Returned Clean

Likely to Recommend

I always show my friends and people I know the work the shop and the quality of it

Repair Quality

I am and always very satisfied with the remarkable of skilled work that your business have completed for my automobiles that I’ve been bringing to you I can remember.thank you and keep up the fine work Michael h.

Customer Service

I’m very happy with the way you did the remarkable skill work every time I bring my automobiles in to you to work on thank you

Returned Clean

My Experience

It was an incredible experience. They communicated way from the booking of the appointment to the repairs. It was smooth. 10/10 making them my go to auto body shop.

Likely to Recommend

Repair Quality

They did a great job!

Customer Service

They were very friendly and helpful!

Returned Clean

Likely to Recommend

Repair Quality

Great customer service and work. Vehicle was finished earlier than expected. Thanks

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Friendly, courteous, responsive

Returned Clean

Likely to Recommend

I previously stated this in my first comment section.

Repair Quality

Extremely satisfied.

Customer Service

DeGovanni Collision Experts staff were very helpful and knowledgeable about my situation. They kept me informed about the process involved. I am truly grateful for their support and service. I would highly recommend them to others.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

there are scratches on my brand new window and on the back trunk

Customer Service

Returned Clean

Likely to Recommend

We had such a great experience with DeGovanni Collision Experts! Judy was incredibly helpful throughout the entire repair process. She kept me informed by calling with updates and always made sure I knew what was happening with our car. The day our repairs were completed was also the final day our insurance would cover our rental car. Since it was Labor Day weekend, Judy and Paulo kindly stayed past their 4:30 PM closing time so my husband could pick up our car after work. They both have families and could have easily gone home, but they chose to stay and help us—and we truly appreciate it! Thanks to Judy and Paulo, we were able to get our car back before the holiday weekend, and they did a great job on the repairs! If our car ever needs repairs again, DeGovanni Collision Experts is where my husband and I will go. If you have State Farm and need a collision repair shop, I highly recommend choosing DeGovanni Collision Experts. Thank you both again for your kindness, excellent communication, and outstanding service!

Repair Quality

We had such a great experience with DeGovanni Collision Experts! Judy was incredibly helpful throughout the entire repair process. She kept me informed by calling with updates and always made sure I knew what was happening with our car. The day our repairs were completed was also the final day our insurance would cover our rental car. Since it was Labor Day weekend, Judy and Paulo kindly stayed past their 4:30 PM closing time so my husband could pick up our car after work. They both have families and could have easily gone home, but they chose to stay and help us—and we truly appreciate it! Thanks to Judy and Paulo, we were able to get our car back before the holiday weekend, and they did a great job on the repairs! If our car ever needs repairs again, DeGovanni Collision Experts is where my husband and I will go. If you have State Farm and need a collision repair shop, I highly recommend choosing DeGovanni Collision Experts. Thank you both again for your kindness, excellent communication, and outstanding service!

Customer Service

We had such a great experience with DeGovanni Collision Experts! Judy was incredibly helpful throughout the entire repair process. She kept me informed by calling with updates and always made sure I knew what was happening with our car. The day our repairs were completed was also the final day our insurance would cover our rental car. Since it was Labor Day weekend, Judy and Paulo kindly stayed past their 4:30 PM closing time so my husband could pick up our car after work. They both have families and could have easily gone home, but they chose to stay and help us—and we truly appreciate it! Thanks to Judy and Paulo, we were able to get our car back before the holiday weekend, and they did a great job on the repairs! If our car ever needs repairs again, DeGovanni Collision Experts is where my husband and I will go. If you have State Farm and need a collision repair shop, I highly recommend choosing DeGovanni Collision Experts. Thank you both again for your kindness, excellent communication, and outstanding service!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Car looks like new

Customer Service

Translated from Spanish by Carwise
Translation unavailable. Please try again later.

Likely to Recommend

Repair Quality

Lo unico que puedo decir es que la persona que hiso el trabajo de enderesar y cuadrar el carro no me gusto y de la limpiesa del carro tampoco, tuve que regrasar el carro para que terminaran de cuadrar y lo limpiaran bien y tuve que esterar 2 horas.

Customer Service

La secretaria fue muy amable.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They kept me informed and did a wonderful job.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I was initially satisfied even after delays to the initial completion date. But now, not even a week later I had to get my car towed back because something is wrong with the repair.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Car was return fully clean and services was excellent

Customer Service