Delcas Auto Collision Inc.

4.9 (684reviews)
97%
756 Vertin Avenue,  Salinas,  CA  93901
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Shop AssistantSparkles

In operation 33 years.

If you find yourself in need of an auto body repair shop in Salinas, you have found the right place. Whether you have been in a major vehicle accident or you would like to get rid of those pesky minor dents, we have the professional staff to assist you. Our team of experts will work with you and your insurance company to bring your vehicle back to pre-accident condition. Our goal is to get you back on the road in a timely manner; while most importantly bring your vehicle back to its original manufacture safety standards.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:15 am - 5:00 pm
Tue 8:15 am - 5:00 pm
Wed 8:15 am - 5:00 pm
Thu 8:15 am - 5:00 pm
Fri 8:15 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Alfa Romeo
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Dodge
Fiat
Genesis
Hyundai
I-Car
Jeep
Kia
Ram
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Reviews (684)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new or factory-fresh upon return. The team is widely commended for outstanding customer service, treating clients like family and going above and beyond expectations. Communication throughout the repair process is frequently highlighted as a strength, with customers appreciating regular updates via calls and texts. Timeliness is another strong point, with numerous vehicles completed ahead of schedule. A few customers noted areas for improvement directly in their feedback, including more proactive pickup notifications, accurate completion date estimates, and occasional delays. Overall, the overwhelming majority of customers express high satisfaction and enthusiastically recommend the shop to family and friends.
AI-Generated from reviews written in the last 12 months
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"... promised it would be ready, which I truly appreciated. The repair itself is absolutely perfect — it looks like new! You would never know there had been any damage at ..." Read more
"The work I received at DELCAS INC. was second to none. There workmanship really shows. The fact they fixed ..." Read more
"Excellent work and we were kept informed of the work being done along the way. They have outstanding customer service. ..." Read more
"Thorough, efficient & professional. Rust damage from a previous faulty windshield install had me stressed out. They ..." Read more
"... collision did on my 2020 gmc sierra denali truck. Best service and great work." Read more
"... would do it — and for the exact price they estimated. No surprises, no delays, just honest and professional service. They delivered my vehicle precisely when they promised ..." Read more
"Earlier than promised"
"... until the following week or until the following day. I ended up not getting my vehicle back until a month later." Read more
"Vehicle was ready before estimated completion date."
"... was necessary. Once the car was taken apart it sat. The process should have been explained better in the beginning and not lead to believe the 3-4 day repair had started." Read more
"I received constant updates of any changes and progress during my vehicles duration at the shop. Very awesome!"
"... car was ready in an acceptable amount of time, and the team communicated changes early and often" Read more
"... always come through for my vehicle collision needs. Their customer service doesn't end when you drive in your vehicle off their lot. They are very receptive of any concerns ..." Read more
"... paint to the rest of the car. Looks as good as new. My only feedback is to let the customer know when the car is ready for pickup" Read more
"Not necessarily I had to keep calling myself in order to receive updates because if not all I would receive was messages saying ..." Read more

My Experience

The team at Delcas Auto Collision are the best in the area. For years, I have always entrusted my cars to Augie and his team.

Likely to Recommend

Overall, a very good company.

Repair Quality

Wound up with a new scratch on my passenger door is my only complaint

Customer Service

Everybody there was certainly very friendly

Returned Clean

Kept me Informed?

No

Ready on Time?

No

My Experience

Very happy with the job they did 10 out of 10 highly recommend.

My Experience

Great service! Very detailed and informative

Likely to Recommend

Repair Quality

Always a pleasure working with Augie and his crew. They treat you like family, do quality work, and are professional.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My experience is the same as last time you guys worked on my truck, excellent. I appreciate the work you guys do. I know I can count on you guys to do an awesome job. Thank you.

My Experience

Very satisfied on the repairs on the front end of my truck. You guys did a fantastic job. Will definitely be back for any repairs I’ll need in the future. Thanks again guys. Take care.

My Experience

Joel was an outstanding Customer Service rep! Your service far exceeded my expectations. The truck look beautiful.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Excellent!!

Customer Service

Exceptional! Olga, Joel and his team did a great job! They are a true representation and handle my situation with incredible care, patience and expertise.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

These guys always take good care of me and my family. They are very personable, professional and reasonably priced.

My Experience

I would highly recommend Delca’s Auto Collision to anyone needing body repair on their vehicle. Very professional, very friendly and the work they did on my Ford F-150 was excellent.

Likely to Recommend

Repair Quality

Customer service was great had a little hiccup but it was resolved I would recommend this shop

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I appreciated the extra cleaning and tire polish prior to return

My Experience

Likely to Recommend

Repair Quality

Thorough, efficient & professional. Rust damage from a previous faulty windshield install had me stressed out. They did the job the right way and my truck looks great!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Their were a few minor issues but are being resolved. Completely satisfied with Delcas and would recommend.

Likely to Recommend

100% I would

Repair Quality

Third time having work done, always satisfied.

Customer Service

Excellent customer service, very courteous

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

This is for everyone who loved their vehicle and has had trust issues with how shops have handled your vehicles in the past. Please do not hesitate to bring your vehicle here, I would bring my vehicle here again and highly recommend it to all those who want an amazing job done. 1000/100

Repair Quality

The car looked like new after it was done!

Customer Service

Everyone was kind and patient throughout all the interactions, especially David. He answered all my questions thoroughly and without judgement, very professional!

Kept me Informed?

Yes

Ready on Time?

Yes

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