Demontrond Collision Center

684reviews
3138 East Villa Maria Rd.,  Bryan,  TX  77803
Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (684)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They did a great job on my car so I'm 100% happy and satisfied with that. When I got my car back it looked like a brand new car off the lot. The part that i was not happy about was how long it took and when I got my car back I noticed that my window tint in the back window is messed up and I know for a fact it was not like that when I sent it to the shop. Other than that they did a great job and everyone was very nice.

My Experience

My Experience

Great ???? job!

My Experience

Excellent customer service.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Acadia looks brand new!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone was very helpful, and my car looks great! Thank you so much!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Very speedy and I loved that you cleaned the inside of my car, that was so nice! Definitely coming back again if necessary. Thank you!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Jacob Bedford kept me up to date and staff were fantastic All around it was a great experience and friendly staff Great job

Likely to Recommend

Keep me informed throughout the process

Repair Quality

Customer Service

Returned Clean

My Experience

While the communication about my vehicle's status was primarily through the insurance company's representative, I was quite upset at a few, simple things: The shop didn't call me personally to apprise me of my car's status and any complications. This would've guaranteed my satisfaction and corresponding expectations. I was given a short timeline of a "few days", which was unconcerning and I saw no need to give emphasis on my own personal timeline. Upon being told, by the ins. co. rep., that the timeline was altered to more than a week, I made my timeline known to the rep. Again, no call back to confirm any actions taken and would I could expect. I also was not given proper notice when my vehicle was finished. Why wouldn't the shop call when it's done? This lack of communication baffled me and made it hard to be civil. Lastly, I noticed some chips in the paint on the hood of my car when I picked it up (that, obviously, weren't observed there when I dropped my car off for repairs). The shop was already closing and I had neither the time or patience to bring it up in the moment. I would like to note that while these concerns are very much for your business, I was more disappointed with the behavior of the insurance company representative that assisted me through this process. I had to call several times because I did NOT get return or follow-up phone calls for the concerns I expressed to him. Also, I was very happy at the updated timeline. The text messages still said Friday (even as I'm writing this on Thursday, the day after it was completed). Please stop giving people inaccurate and unchanging time quotes. Besides the mild heart attack it gave me on Monday, I had to just ignore them anyways. Again, though, the consideration to my schedule and the pleasant interactions I had in person (when I dropped the car off and picked it up) were appreciated deeply. I would like to thank the two men that stayed past hours to wait for me to pick up my vehicle on Wednesda

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent Service!!!i would definitely recommend them.????

Likely to Recommend

Repair Quality

Customer Service

Returned Clean