Dent Busters West
In operation 36 years.
Dent Busters has provided expert, innovative and environmentally conscious auto body repair to the Tucson community for over 36 years. Dent Busters was the first company in Tucson to offer Paintless Dent Repair, introducing the new process to Southern Arizona. In 2006, they expanded to include minor body & paint and collision services. Now a full-service body shop, Dent Busters maintains their ethics of outstanding service. Our team is fully committed to providing quality repairs and positive experiences to our customers. We also believe in having as little environmental impact as possible on the world around us and utilize repair before replace process, state-of-the-art materials and equipment that allow us to offer more eco-friendly repairs without sacrificing the quality of work.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Already recommended to everyone at my gym
Repair Quality - 5.0/5.0 -
Impeccable
Customer Service - 5.0/5.0 -
Great staff and customer service
Returned Clean
Likely to Recommend - 0.5/5.0 -
Not for tesla repairs.
Repair Quality - 0.5/5.0 -
The customer service experience was excellent. The staff was professional, communicated clearly throughout the process, and demonstrated transparency regarding the work being performed. I truly appreciated their efforts to keep me informed and their willingness to address my concerns. The issue, however, was with the quality of the repair itself. I was informed that the technician was unable to fully repair the dent on the front hood of my vehicle, despite making multiple attempts. While I appreciate the effort, the repair ultimately did not resolve the issue. The estimated labor time was approximately three hours, but the work took from 8:30 a.m. until 4:30 p.m. To their credit, the shop reduced the cost from the original estimate of $450 to $250 because they were not satisfied with the final result. Unfortunately, after the repair attempt, the condition of the hood appeared worse than when I initially brought the vehicle in. What began as one dent ended up with two visible imperfections, and I am unsure how the second one occurred. I later took the vehicle to a Tesla Collision Center in Phoenix for an evaluation. Their assessment was that the repair attempts had further complicated the damage and that the dent should have been repairable by a technician with sufficient experience working on Tesla vehicles. In hindsight, I wish the repair efforts had been stopped after the initial unsuccessful attempt to avoid additional damage. I want to emphasize that the customer service was outstanding and exceeded my expectations. My disappointment is solely with the repair outcome. I believe it would have been beneficial if the shop had been more upfront about its level of experience with Tesla vehicles before proceeding with the work.
Customer Service - 0.5/5.0 -
The customer service experience was excellent. The staff was professional, communicated clearly throughout the process, and demonstrated transparency regarding the work being performed. I truly appreciated their efforts to keep me informed and their willingness to address my concerns. The issue, however, was with the quality of the repair itself. I was informed that the technician was unable to fully repair the dent on the front hood of my vehicle, despite making multiple attempts. While I appreciate the effort, the repair ultimately did not resolve the issue. The estimated labor time was approximately three hours, but the work took from 8:30 a.m. until 4:30 p.m. To their credit, the shop reduced the cost from the original estimate of $450 to $250 because they were not satisfied with the final result. Unfortunately, after the repair attempt, the condition of the hood appeared worse than when I initially brought the vehicle in. What began as one dent ended up with two visible imperfections, and I am unsure how the second one occurred. I later took the vehicle to a Tesla Collision Center in Phoenix for an evaluation. Their assessment was that the repair attempts had further complicated the damage and that the dent should have been repairable by a technician with sufficient experience working on Tesla vehicles. In hindsight, I wish the repair efforts had been stopped after the initial unsuccessful attempt to avoid additional damage. I want to emphasize that the customer service was outstanding and exceeded my expectations. My disappointment is solely with the repair outcome. I believe it would have been beneficial if the shop had been more upfront about its level of experience with Tesla vehicles before proceeding with the work.
Returned Clean
My Experience - 5.0/5.0 -
I’m very pleased with the quality of work. Dent Busters was so easy to work with, from the day I went in for a quote to the day the work was done. I also appreciated emailed updates to keep me informed of the progress.
My Experience - 5.0/5.0 -
Did an awesome job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Dead Buster’s has done work for me in the past. I continually recommend their services.
Repair Quality - 5.0/5.0 -
Amazing work.
Customer Service - 5.0/5.0 -
Friendly. Professional.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job completed in short time
Customer Service - 5.0/5.0 -
Felt valued as a customer
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The work was done in a timely manner, the job looked really good, and the price was fair. I highly recommend using this business.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They got me an appointment right away! The entire team are so friendly and helpful and did a great job!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Start to finish I was well received and informed. Not money you like to spend but the guys there made it easy and understandable. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a wonderful job everything looked great!
Customer Service - 5.0/5.0 -
Customer service was great everyone was great!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always a great experience- always on time or before due date!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 2.5/5.0 -
Not sure, although DB did excellent work and it was covered by insurance, I was blown away by how much it cost to fix a relatively small but noticeable scrape on my 2022 car. I was charged only my deductible ( $1000) but the overall cost was nearly 6K. ! In fairness autobody work is an art and DB was excellent but question the price if you use your insurance, don't know if private pay would have been less expensive.
Repair Quality - 5.0/5.0 -
Their work was top notch
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything was great. I spoke with Michael a few times and he went above and beyond!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looked brand new when y’all got done
Customer Service - 5.0/5.0 -
Easy to get along with
Returned Clean
Likely to Recommend - 5.0/5.0 -
Just today I recommended you to a friend