Dent Doctor

4.5 (586reviews)
86%
290 Telegraph St.,  Reno,  NV  89502
Bot
Shop AssistantSparkles

In operation 23 years, 11 years at this location.

At Dent Doctor we want to make sure you understand the repairs and stay informed. We strive to make this unfortunate event a great experience all the way down to the last detail. I always say "WE MEET BY ACCIDENT"

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 9:00 am - 5:00 pm
Tue 9:00 am - 5:00 pm
Wed 9:00 am - 5:00 pm
Thu 9:00 am - 5:00 pm
Fri 9:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (586)

Likely to Recommend

Repair Quality

Super efficient and kind staff

Customer Service

Returned Clean

Likely to Recommend

Like I said good work can sometimes take more time but that should be communicated. Things can happen when trying to get the job done and doing it "the right way" but better communication would have gone a long way in avoiding delays and disappointment. Alfred and Gary are good people but they need to communicate much better to avoid confusion and uncertainty.

Repair Quality

Customer Service

Gary and Alfred listened to what I had to say and were always curteous and polite. However their follow through in getting the job done in a timely basis left a lot to be desired. The completion of the job kept on getting put off. Like they say, good work sometimes takes a little longer to do but they did two projects for me and both took a much longer time to do than anticipated and promised.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

On 06/03/26 at approx 19:15, I, a previously not too happy customer of the Dent Doctor from an experience 2 days prior; drove by the Dent Doctor to check on my vehicle and inadvertently ended up meeting with the owner Alfred. Alfred was pretty cool and went out of his way to re-address and make right the issue from 2 day prior. I texted my Progressive Insurance rep today and even let him know things with my vehicle were looking pretty spiffy now! Thank you Dent Doctor for the little bit of extra attention to detail!

Customer Service

Satisfied after remediation.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Fast repair and looks like new

Returned Clean

Likely to Recommend

Repair Quality

Still waiting to receive vehicle customer service has been good

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

you did a great job thanks

Customer Service

you did a great job, thanks

Returned Clean

My Experience

Thanks for all your hard work

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Gary is awesome.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

If they kept communicating throughout the process and own up to their mistakes then I would definitely recommend.

Repair Quality

Communication was limited, and when I picked up my vehicle my windshield was cracked. They scroll through all the pictures they have and can not find that it was cracked when I brought it in. Because it was not. They were supposed to call me today 3/16/2026 to schedule my fix but no call yet. Basically did not want to be responsible for what they did to my windshield.

Customer Service

Try not to fix my windshield crack that they cause.

Returned Clean

My Experience

My wife and I are completely satisfied with our experience with the repairs done by Dent Doctor. Your constant communication during the process was excellent. Our vehicle is immaculate and looks and feels brand new. We appreciate the great experience during a stressful time. Thank you!

Likely to Recommend

Repair Quality

Great communication, ease of process, and high quality work.

Customer Service

Returned Clean

Likely to Recommend

never

Customer Service

horrible

Likely to Recommend

I would really Dent Doctor to anyone.

Repair Quality

Dent Doctor did a fantastic job replacing the bumper and tail light on my 2014 Toyota. It looks like a new car. Folks there were very friendly and helpful.

Customer Service

Very satisfied with the work

Returned Clean

Likely to Recommend

Repair Quality

Good service

Customer Service

Good service

Returned Clean

Likely to Recommend

Considering they lied to us on the phone, and in person during physical check-ins because they would not call or answer, I wouldn't recommend them to my worst enemy.

Repair Quality

There was no repair, as they let the car sit in their yard for 50 days. It is currently at another facility, and I have had 3 calls for a checkin and it already in process of repair...

Customer Service

Refused to provide any. They lied at every juncture, and phone call.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Thank you for taking your time to ensure I have a safe car for me and my baby I appreciate everything!

Customer Service

Returned Clean